Efficient IT documentation is the backbone of effective IT management. Whether it’s creating guides, troubleshooting steps, or compliance records, having a standardized and easily customizable template for documentation ensures consistency and accuracy.
With NinjaOne’s IT documentation software, businesses can centralize their documentation processes, saving time and reducing errors while enhancing team collaboration.
NinjaOne’s customizable templates simplify and standardize the process of onboarding new employees or IT team members. With tailored templates, IT managers can create step-by-step guides for provisioning devices, configuring user accounts, and granting access to essential systems.
These templates can include dynamic fields to automatically populate employee details, such as names, roles, and assigned hardware. By centralizing and customizing onboarding documentation, organizations ensure consistency, reduce onboarding time, and minimize errors.
Customizable templates in NinjaOne are ideal for creating standardized troubleshooting guides for common IT issues. For example, a troubleshooting template for network connectivity problems can include predefined sections for initial checks, step-by-step diagnostics, and escalation procedures.
IT teams can customize these templates to include organization-specific tools, configurations, and escalation paths, ensuring quicker resolutions and reducing downtime. These standardized templates ensure that even junior staff can confidently handle recurring IT issues.
For managed service providers (MSPs), NinjaOne’s templates can be customized to create professional and consistent documentation for each client. Templates can be tailored to include client-specific details, such as network diagrams, hardware inventory, and SLA agreements.
By using dynamic fields, MSPs can quickly generate up-to-date, client-specific documents that showcase professionalism and accuracy. This improves client trust, facilitates audits, and ensures seamless communication between the MSP and its clients.
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
