Major League Baseball Team

Industry:

Headquarters:

United States

Products Used:

Major League Baseball Team Wins Big with NinjaOne

Challenges
  • Lack of patch management
  • Outdated technology
  • Slow, unresponsive tool
Results
  • 72x faster endpoint management tool
  • Automated and reliable patch management
  • Efficient and scalable technology
  • Instant remote access

Industry:

Headquarters:

United States

Products Used:

Overview

If there’s one thing worse than a slow start to the season, it’s a sluggish endpoint management tool. Or as John Pilot, an IT ops analyst at one of America’s favorite smalltown clubs put it, “Our previous tool was incredibly unresponsive.” After the COVID-19 pandemic, the entire baseball club moved to a remote environment, emphasizing that change was necessary for the security of their organization and modernization of their IT department. Learn how NinjaOne exceeded endpoint management expectations for this Major League Baseball team.

Endpoint management simplified

“[NinjaOne’s] user experience is incredible–I can look at my environment from the 10,000 foot view or zoom in at the microscopic level. And it’s scalable. NinjaOne’s automations allows us to monitor and support 1,000 endpoints as easily as 10 endpoints,” said Pilot.

Reliable, automated patch management

“After using NinaOne for a couple of years, I am a believer. NinjaOne’s automated patch management is exceptionally reliable. And if anything does fall through the cracks, the new patch dashboard tells us exactly what failed, on which endpoints, all in real time,” said Pilot.

72X faster

“Deploying PowerShell script used to take two hours. With NinjaOne, it takes twenty minutes. Let’s say one of our scouts is in Japan and is having problems with his laptop. I can easily remote in with NinjaOne to run diagnostics– what previously took five minutes, takes five seconds,” said Pilot

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