ITSM and UEM.
Unified.

Deliver better IT service outcomes with seamlessly integrated IT service management and unified endpoint management solutions that drive efficiency and produce a better IT experience for everyone.

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ITSM	ITSM + UEM	UEM
Problem & Incident Management Accept, prioritize, route, and respond to tickets quickly to meet SLAs, ensuring both agent and end-users are more productive.	Resolve issues without leaving the ticket Remediate endpoint issues without ever leaving the ticket with on-ticket actions like remote access, script deployment, software installation, and rebooting.	Centrally manage any device Monitor, manage, and secure any endpoint, anywhere in the world centrally and remotely – no VPN or expensive infrastructure required.
Workflow automation Enhance efficiency with customizable response templates, condition-based ticket creation rules, and event- and time-based ticket automations.	Detect endpoint incidents and create tickets Automatically detect endpoint issues and create context-rich tickets based on completely customizable rules.	Automate device management Automate key device management tasks including onboarding, monitoring, maintenance, patching, backup, and software deployment.
Built-in documentation Promote knowledge-sharing with integrated credential storage, customizable knowledge base templates, and in-depth process documentation.	Get an always up-to-date inventory Get a complete inventory of IT assets with live health and performance data for incident context and faster triage.	Provide outstanding 1:1 support Quickly and securely take control of individual devices for 1:1, hands-on support the drives down MTTR.

ITSM

ITSM + UEM

UEM

Problem & Incident Management

Accept, prioritize, route, and respond to tickets quickly to meet SLAs, ensuring both agent and end-users are more productive.

Resolve issues without leaving the ticket

Remediate endpoint issues without ever leaving the ticket with on-ticket actions like remote access, script deployment, software installation, and rebooting.

Centrally manage any device

Monitor, manage, and secure any endpoint, anywhere in the world centrally and remotely – no VPN or expensive infrastructure required.

Workflow automation

Enhance efficiency with customizable response templates, condition-based ticket creation rules, and event- and time-based ticket automations.

Detect endpoint incidents and create tickets

Automatically detect endpoint issues and create context-rich tickets based on completely customizable rules.

Automate device management

Automate key device management tasks including onboarding, monitoring, maintenance, patching, backup, and software deployment.

Built-in documentation

Promote knowledge-sharing with integrated credential storage, customizable knowledge base templates, and in-depth process documentation.

Get an always up-to-date inventory

Get a complete inventory of IT assets with live health and performance data for incident context and faster triage.

Provide outstanding 1:1 support

Quickly and securely take control of individual devices for 1:1, hands-on support the drives down MTTR.

Ready to become an IT Ninja?

Learn how NinjaOne can help you simplify IT operations.

Watch a Free Demo of the #1 Unified IT Management Platform

No credit card required.

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First Name

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ITSM and UEM.Unified.

Watch a Free Demo of the #1 Unified IT Management Platform

Streamline IT operations with unified management

Better support through unified management

See and support any user, anywhere

Drive efficiency through automation

Deliver a premium user and endpoint management experience thanks to seamlessly integrated ITSM and UEM

ITSM

ITSM + UEM

UEM

Problem & Incident Management

Resolve issues without leaving the ticket

Centrally manage any device

Workflow automation

Detect endpoint incidents and create tickets

Automate device management

Built-in documentation

Get an always up-to-date inventory

Provide outstanding 1:1 support

What Sets Us Apart

Built Exclusively for IT Teams

IT force multiplier

Quick deployment, Low TCO

Top-Rated Onboarding and Support

How Our Customers Feel about NinjaOne

How Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Simplifying endpoint management at Northwest Career College

How Cherry Republic improved their end-user support workflow with Ninja

NinjaOne Integrations

Move from ITSM to Unified IT Management

Endpoint Management

Ticketing

Documentation

Endpoint Security

Related resources

Helping your Helpdesk: Your Guide to Helpdesk Efficiency

Ninja Ticketing: Leveraging Automation and Ticket Context to Improve Helpdesk Operations

Benefits of Unified Endpoint Management for Businesses

Ready to become an IT Ninja?

Watch a Free Demo of the #1 Unified IT Management Platform​

ITSM and UEM.
Unified.

Watch a Free Demo of the #1 Unified IT Management Platform