Remote Wipe your Device and Data

Remote Wipe and Remote Lock are security features in a solution that help protect corporate data on lost, stolen, or compromised devices.

Remote Wipe: Erases all or selected data from a device, ensuring sensitive business information cannot be accessed by unauthorized users.

Remote Lock: Locks the device remotely, preventing access until the user unlocks it by using the configured authentication method.

1. Remote Lock: Remote Lock secures a device by restricting access until authentication is provided. It is typically initiated by an IT administrator through the MDM console.

a) The administrator sends a lock command to the device.

b) The device immediately locks, requiring the configured unlock method (PIN, password, biometrics, or MDM admin approval).

2. Remote Wipe: Remote Wipe erases data from a device to protect sensitive information in case of loss, theft, or employee offboarding.

a) The administrator selects the wipe option in the MDM console.

b) Depending on the usage type, they may factory reset (on company-owned devices) or remove all corporate data (on BYOD devices).

c) Once confirmed, the command is sent to the device, erasing data immediately or the next time it connects to the internet.

1. Safeguards Business Data – Prevents unauthorized access by remotely locking or erasing lost or stolen devices.
2. Ensures Regulatory Compliance – Helps organizations meet security standards such as GDPR and HIPAA.
3. Deters Theft & Unauthorized Use – Renders stolen devices unusable and keeps sensitive information secure.
4. Reduces Downtime – Allows IT teams to quickly respond to security incidents and protect company assets.
5. Cuts Costs & Lowers Risks – Helps businesses avoid financial losses related to data breaches, legal penalties, and device theft.

Yes, smartphones managed by an MDM solution can be wiped remotely. This is a security feature designed to protect corporate data in case of loss or theft. Remote wiping ensures that sensitive information is erased, preventing unauthorized access.

Both types of devices can be remotely wiped by issuing a wipe command from the NinjaOne console. The technician must have the required permissions and confirm the action by entering their email address.