Your Ticket to Seamless Service Management
Less hassle, more profit, and a smoother-running MSP.
Set up fast, track time automatically, manage contracts easily, and get paid - without the hassle.
Streamline business and IT operations
Effortlessly manage contracts, clients, and devices with integrated PSA and RMM.
Maximize billable hours
Automatically capture time from tickets and workflows, so every minute counts.
Scale with confidence
Allocate resources wisely, make data-driven decisions, and shift from reactive fixes to proactive growth.
Features and Solutions
Offer any service, your way
Run your business on your terms. From subscriptions and hardware sales to user accounts and one-time projects, our PSA adapts to fit the services you offer—so you can scale and grow with ease.
Smart contract management
Easily manage contracts your way. Customize services, track terms, and handle renewals with confidence—so you can focus on delivering great customer service.
Automated invoicing & billing
Automate invoicing and ensure every service is accounted for—no missed charges, no surprises. Integrated with QuickBooks for accurate, hassle-free billing.
Ticketing without the bottlenecks
Create, track, and close tickets with built-in automation that keeps your team ahead of the queue. Set priorities, route requests, and hit SLAs without the headache—while staying connected to the devices you manage for faster fixes.
All-in-One IT Service Management
Monitor, fix, ticket, report, and bill—all from a single pane of glass. NinjaOne’s integrated RMM & PSA automates workflows, tracks billable time, and keeps invoicing accurate, so you never miss a charge.
Act directly from a Ticket
Use NinjaOne RMM to access devices, run scripts, and troubleshoot with tools like Remote Registry, Task Manager, and CMD— letting you resolve issues directly from the ticket.
Self-Service Client Portal
End users can access and fully customizable self-service portal to efficiently create, manage, and update tickets, which seamlessly convert into projects or billable hours tracked by the PSA.
Customers love NinjaOne
replaced 3-4 tools with NinjaOne
NinjaOne kicks IT into hyperdrive, and helps DECKED keep pace with rapid growth
Events, Updates, and Resources
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
FAQs
What is NinjaOne PSA?
NinjaOne PSA (Professional Services Automation) is a solution designed for Managed Service Providers (MSPs) to streamline business operations. It integrates seamlessly with NinjaOne’s solution portfolio including RMM (Remote Monitoring and Management) Ticketing, Backup, and Documentation, enabling MSPs to manage devices, track time, and handle billing efficiently.
Why Did NinjaOne Build a PSA Solution?
NinjaOne is committed to supporting its MSP customers, particularly smaller MSPs that greatly benefit from all-in-one solutions. To address this need, NinjaOne developed an intuitive PSA seamlessly integrated with its platform to fill a gap in its portfolio, empowering MSPs to scale their businesses efficiently and effectively.
What Billing Solution Does NinjaOne Integrate With?
NinjaOne seamlessly integrates with QuickBooks Online for efficient billing and invoicing. Please note that NinjaOne does not support integration with the desktop version of QuickBooks.
What Currencies Does NinjaOne PSA Support?
NinjaOne PSA supports USD, EUR, GBP, and CAD.
Is NinjaOne PSA suitable for MSPs planning to scale their business fast?
Absolutely. NinjaOne PSA supports scalability by aligning technical and business operations, providing detailed insights, and automating repetitive tasks, allowing MSPs to grow without added complexity.