Ratings
Acronis
BMC Helix Client Management
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Acronis
Productsamenvatting
Acronis Cyber Protect Cloud is een cyberbeschermingsoplossing die de veiligheid van alle bedrijfsgegevens garandeert. Het biedt oplossingen voor backup, disaster recovery, beveiliging, automatisering en beheer en kan integreren met vele andere tools. Acronis stelt providers in staat betrouwbare services te leveren met endpointbeheer, IT-beveiliging, gegevensbackup en -herstel en EDR.
Gebruikscases
- Endpoint management:
Gebruikers kunnen al hun endpoints monitoren, beheren en beveiligen, ongeacht hun locatie. - Data backup & recovery:
Acronis stelt IT-teams in staat om kritieke gegevens te beveiligen en te beschermen met behulp van gegevensback-up en -herstel. - IT security:
IT-professionals kunnen hun IT-omgevingen proactief beschermen en beveiligen met Acronis EDR.
Tekortkomingen
- Problemen met webinterface:
De webinterface van de software kan traag zijn of plotseling stoppen, wat ongemak veroorzaakt. - Onduidelijke foutmeldingen:
De foutmeldingen van de software zijn moeilijk te ontcijferen, vooral wanneer een backup mislukt. - Fout bij automatisch bijwerken:
Het automatisch bijwerken van agenten lukt niet altijd. - Ondersteunende kennis:
Sommige gebruikers hebben gemerkt dat het moeilijk is om ondersteuning en hulp bij het oplossen van problemen te krijgen.
BMC Helix Client Management
Product Summary
With its automated endpoint management, BMC Helix Client Management helps IT teams deliver better services to their end users. The platform integrates with BMC IT service management products and other third-party software through its open API. Some of its features include automated inventory collection, policy compliance, patch management, and software deployment, among others.
Use Cases
- Patch management:
BMC Helix ensures that all systems are patched to keep your IT network healthy. - Inventory management:
The platform automatically discovers all endpoints with IP addresses and places them in an inventory so you can easily manage your assets. - Software deployment:
BMC Helix manages software deployment for complex environments with automated upgrades and self-service software installation.
Shortcomings
- Basic functions:
Some G2 users have stated that BMC Helix could provide more advanced features, such as uploading high-quality photos in its documentation tool. - User interface:
BMC Helix’s user interface could be improved to be easier to navigate and understand. - Set-up:
Getting the platform to run smoothly may take some time.
NinjaOne
Why your peers choose us over Acronis and BMC Helix Client Management
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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