Ratings
Acronis
Esper
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Acronis
Productsamenvatting
Acronis Cyber Protect Cloud is een cyberbeschermingsoplossing die de veiligheid van alle bedrijfsgegevens garandeert. Het biedt oplossingen voor backup, disaster recovery, beveiliging, automatisering en beheer en kan integreren met vele andere tools. Acronis stelt providers in staat betrouwbare services te leveren met endpointbeheer, IT-beveiliging, gegevensbackup en -herstel en EDR.
Gebruikscases
- Endpoint management:
Gebruikers kunnen al hun endpoints monitoren, beheren en beveiligen, ongeacht hun locatie. - Data backup & recovery:
Acronis stelt IT-teams in staat om kritieke gegevens te beveiligen en te beschermen met behulp van gegevensback-up en -herstel. - IT security:
IT-professionals kunnen hun IT-omgevingen proactief beschermen en beveiligen met Acronis EDR.
Tekortkomingen
- Problemen met webinterface:
De webinterface van de software kan traag zijn of plotseling stoppen, wat ongemak veroorzaakt. - Onduidelijke foutmeldingen:
De foutmeldingen van de software zijn moeilijk te ontcijferen, vooral wanneer een backup mislukt. - Fout bij automatisch bijwerken:
Het automatisch bijwerken van agenten lukt niet altijd. - Ondersteunende kennis:
Sommige gebruikers hebben gemerkt dat het moeilijk is om ondersteuning en hulp bij het oplossen van problemen te krijgen.
Esper
Product Summary
Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.
Use Cases
- Centralized device management:
Esper provides MDM capabilities from a single dashboard. - Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues. - Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.
Shortcomings
- Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down. - Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired. - Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.
NinjaOne
Why your peers choose us over Acronis and Esper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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