Acronis vs SolarWinds Dameware

NinjaOne

Ratings

Acronis

SolarWinds Dameware

Overall

4.7

4.2

4.8

Meets Requirements

9.1

611 responses

8.7

30 responses

9.2

905 responses

Ease of Use

9.1

614 responses

8.7

30 responses

9.3

912 responses

Ease of Setup

9.1

568 responses

8.4

20 responses

9.4

804 responses

Ease of Admin

9.1

568 responses

8.8

20 responses

9.5

80 responses

Quality of Support

8.8

598 responses

8.3

26 responses

9.4

876 responses

Ease of Doing Business with

9.2

569 responses

8.6

21 responses

9.6

808 responses

Product Direction (% positive)

9.3

571 responses

6.7

28 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Productsamenvatting

Acronis Cyber Protect Cloud is een cyberbeschermingsoplossing die de veiligheid van alle bedrijfsgegevens garandeert. Het biedt oplossingen voor backup, disaster recovery, beveiliging, automatisering en beheer en kan integreren met vele andere tools. Acronis stelt providers in staat betrouwbare services te leveren met endpointbeheer, IT-beveiliging, gegevensbackup en -herstel en EDR.

Gebruikscases

Endpoint management:
Gebruikers kunnen al hun endpoints monitoren, beheren en beveiligen, ongeacht hun locatie.
Data backup & recovery:
Acronis stelt IT-teams in staat om kritieke gegevens te beveiligen en te beschermen met behulp van gegevensback-up en -herstel.
IT security:
IT-professionals kunnen hun IT-omgevingen proactief beschermen en beveiligen met Acronis EDR.

Tekortkomingen

Problemen met webinterface:
De webinterface van de software kan traag zijn of plotseling stoppen, wat ongemak veroorzaakt.
Onduidelijke foutmeldingen:
De foutmeldingen van de software zijn moeilijk te ontcijferen, vooral wanneer een backup mislukt.
Fout bij automatisch bijwerken:
Het automatisch bijwerken van agenten lukt niet altijd.
Ondersteunende kennis:
Sommige gebruikers hebben gemerkt dat het moeilijk is om ondersteuning en hulp bij het oplossen van problemen te krijgen.

SolarWinds Dameware

Productsamenvatting

Dameware Remote Everywhere biedt cloud-native tools voor remote support waarmee IT-professionals en managed service providers (MSP’s) endpoints op afstand kunnen monitoren en problemen snel kunnen oplossen. Om gegevens en apparaten veilig te houden, maakt Dameware gebruik van encryptie en multi-factor authenticatie. De helpdeskfunctionaliteiten en uitgebreide rapportage van Dameware vereenvoudigen en versnellen ondersteuning op afstand.

Gebruikscases

Remote access:
Aanpasbare remote access zorgt ervoor dat IT remote access: Met Dameware Remote Everywhere hebben technici toegang tot externe apparaten binnen en buiten een netwerk om problemen te diagnosticeren en opdrachten uit te voeren om ze op te lossen.
Endpoint monitoring:
Technici kunnen real-time en historisch inzicht krijgen in de gezondheid van apparaten en sessiegegevens, zodat ze eventuele problemen kunnen oplossen.
Remote support:
Gebruikers kunnen hun ondersteuningswerk op afstand stroomlijnen door gebruik te maken van de helpdeskfuncties van Dameware, zoals bestandsoverdracht, schermdeling en een ingebouwd ticketsysteem.

Tekortkomingen

Kosten:
De kosten per technicus zijn duur voor gebruikers in verhouding tot de functies die Dameware biedt.
Problemen met verbinding:
DNS-conflicten kunnen ertoe leiden dat technici verbinding maken met het verkeerde apparaat.
Grafische problemen:
De schermresolutie lijdt vaak onder het gebruik van remote accessfuncties, waardoor het voor technici moeilijk wordt om apparaten effectief te troubleshooten.

NinjaOne

Why your peers choose us over Acronis and SolarWinds Dameware

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Acronis

SolarWinds Dameware

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Acronis vs SolarWinds Dameware

Ratings

Acronis

SolarWinds Dameware

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Acronis

Productsamenvatting

Gebruikscases

Tekortkomingen

SolarWinds Dameware

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Acronis and SolarWinds Dameware

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Acronis

SolarWinds Dameware

Bronnen

Bedrijf

Contactgegevens

Acronis vs SolarWinds Dameware

Ratings

Acronis

SolarWinds Dameware

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Acronis

Productsamenvatting

Gebruikscases

Tekortkomingen

SolarWinds Dameware

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Acronis and SolarWinds Dameware

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Acronis

SolarWinds Dameware

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