Ratings
Action1
BigFix
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Action1
Product Summary
Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.
Use Cases
- Patch management:
Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations. - Vulnerability discovery:
The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure. - Easy deployment:
Technicians can quickly deploy applications and software to their endpoints.
Shortcomings
- Software compatibility:
The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function. - Navigation:
More advanced features are buried within the platform, making it hard for technicians to locate them. - Reporting:
Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.
BigFix
Productsamenvatting
BigFix is een endpoint management en security platform dat device management, compliance management en remediation automatiseert. Deze oplossing zorgt ervoor dat endpoints veilig en ongecompromitteerd blijven door beveiligingsbedreigingen te ontdekken en te patchen. IT-teams en MSP’s kunnen endpoints vanaf de eerste implementatie tot aan de buitengebruikstelling beheren vanaf één enkel platform.
Gebruikscases
- Endpoint management:
Technici hebben zichtbaarheid en controle over alle endpoints, zodat ze deze kunnen configureren, implementeren en beveiligen. - Patch management:
Bigfix verbetert de beveiliging van endpoints door middel van geautomatiseerde patching om te voldoen aan populaire beveiligingsframeworks en wettelijke vereisten. - Endpoint security:
BigFix detecteert en analyseert kritieke kwetsbaarheden en laat zien welke problemen prioriteit moeten krijgen. Technici kunnen kwetsbaarheden snel verhelpen dankzij automatisering.
Tekortkomingen
- Mobile device management:
Verschillende gebruikers hebben geklaagd dat het systeem voor het beheer van mobiele apparaten ontbreekt. - Integratie-uitdagingen:
Een gebrek aan integraties is een punt van zorg voor gebruikers en de huidige integraties kunnen wel wat verbetering gebruiken. - Complexe interface:
BigFix reviews zeggen dat de interface verouderd is en dat het veel tijd en training kan kosten om het te leren.
NinjaOne
Why your peers choose us over Action1 and BigFix
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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