Addigy vs Kandji

NinjaOne

Ratings

Addigy

Kandji

NinjaOne Logo®

Overall

4.5
4.7

4.8

Meets Requirements

9
164 responses
9.2
331 responses

9.2

905 responses

Ease of Use

8.2
166 responses
9.4
332 responses

9.3

912 responses

Ease of Setup

8.3
149 responses
9.4
320 responses

9.4

804 responses

Ease of Admin

8.5
155 responses
9.5
327 responses

9.5

80 responses

Quality of Support

8.9
158 responses
9.6
329 responses

9.4

876 responses

Ease of Doing Business with

9.2
147 responses
9.5
325 responses

9.6

808 responses

Product Direction (% positive)

8.7
161 responses
9.6
297 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Addigy

Product Summary

Addigy is a mobile device management console especially created for Apple devices. It features a full-feature management platform that is specifically made to manage, monitor, and secure iOS, macOS, iPadOS, tvOS-ran devices in real time.

Use Cases

  • Support:
    Addigy users recognize the platform’s prioritization of delivering good customer support. The platform also has a dedicated community that offers help and can be a source of critical information about its features and services.
  • Ease of use:
    Some users mentioned that Addigy is straightforward to deploy. Its ease of use helps users implement that platform quickly, specifically, those who don’t have that much experience in running a mobile device management software.
  • Single-login management:
    Addigy allows users to manage multiple clients from one login, simplifying the process of applying configurations and policies to all of their clients from a single interface.

Shortcomings

  • User interface:
    There are users who have raised concerns about Addigy’s user interface. The interface makes some processes a little challenging, such as moving devices between policies.
  • Limited to Apple:
    The platform only supports Apple devices. This can be limiting to MSPs and IT administrators with endpoints on operating systems.
  • Policy management:
    Some users report difficulty understanding how to create and manage policies within Addigy. This affects workflow, requiring extra time to implement policies effectively.

Kandji

Productsamenvatting

Kandji is een cloud-native oplossing voor apparaatbeheer voor uitsluitend Apple-ecosystemen. Het wordt veel gebruikt voor het beheren van MacBooks, iPads en iPhones.

Gebruikscases

  • Geautomatiseerd patch management:
    Kandji’s Auto Apps bibliotheek biedt veelgebruikte Apple applicaties die klaar zijn om in te zetten en kan worden ingesteld om apparaten automatisch te scannen om er zeker van te zijn dat ze worden bijgewerkt.
  • Out-of-the-box configuraties:
    Kandji biedt blueprint-configuratietemplates voor het implementeren van applicaties op een macOS-apparaat.
  • Remote endpoint management:
    Technici krijgen volledig inzicht in alle macOS-apparaten, inclusief programma’s, activiteiten en logbestanden met oplossingen voor eventuele problemen.

Tekortkomingen

  • Geen ondersteuning voor andere OS:
    Deze oplossing is specifiek ontworpen voor omgevingen met alleen Apple-apparaten en is niet compatibel met hybride configuraties, omdat organisaties dan zouden moeten investeren in een andere oplossing om niet-Apple apparaten te ondersteunen.
  • Beperkte rapportage:
    Gebruikers op G2 hebben opgemerkt dat het extraheren van gedetailleerde rapporten moeilijk kan zijn en dat sommige statistieken niet kunnen worden geëxtraheerd.
  • Stijve licenties:
    De prijsstelling van Kandji is inflexibel en vereist een minimum van honderd apparaten voor een licentie, waardoor het minder kosteneffectief kan zijn.

NinjaOne

Why your peers choose us over Addigy and Kandji

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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