Addigy vs Kaseya VSA

NinjaOne

Ratings

Addigy

Kaseya VSA

NinjaOne Logo®

Overall

4.5
4.0

4.8

Meets Requirements

9
164 responses
8.3
190 responses

9.2

905 responses

Ease of Use

8.2
166 responses
7.5
193 responses

9.3

912 responses

Ease of Setup

8.3
149 responses
6.8
154 responses

9.4

804 responses

Ease of Admin

8.5
155 responses
7.6
158 responses

9.5

80 responses

Quality of Support

8.9
158 responses
7
179 responses

9.4

876 responses

Ease of Doing Business with

9.2
147 responses
7.3
153 responses

9.6

808 responses

Product Direction (% positive)

8.7
161 responses
6.9
190 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Addigy

Product Summary

Addigy is a mobile device management console especially created for Apple devices. It features a full-feature management platform that is specifically made to manage, monitor, and secure iOS, macOS, iPadOS, tvOS-ran devices in real time.

Use Cases

  • Support:
    Addigy users recognize the platform’s prioritization of delivering good customer support. The platform also has a dedicated community that offers help and can be a source of critical information about its features and services.
  • Ease of use:
    Some users mentioned that Addigy is straightforward to deploy. Its ease of use helps users implement that platform quickly, specifically, those who don’t have that much experience in running a mobile device management software.
  • Single-login management:
    Addigy allows users to manage multiple clients from one login, simplifying the process of applying configurations and policies to all of their clients from a single interface.

Shortcomings

  • User interface:
    There are users who have raised concerns about Addigy’s user interface. The interface makes some processes a little challenging, such as moving devices between policies.
  • Limited to Apple:
    The platform only supports Apple devices. This can be limiting to MSPs and IT administrators with endpoints on operating systems.
  • Policy management:
    Some users report difficulty understanding how to create and manage policies within Addigy. This affects workflow, requiring extra time to implement policies effectively.

Kaseya VSA

Productsamenvatting

Kaseya Virtual System Administrator (VSA) is cloud-gebaseerde software voor remote monitoring and management (RMM), ontworpen voor technici. VSA helpt IT-teams en Managed Service Providers (MSP’s) om eindpuntapparaten overal vandaan te beheren en ze met bedreigingsdetectie te beschermen tegen beveiligingsrisico’s. Automatiseringsmogelijkheden stellen gebruikers in staat om herhaalbare IT-processen, automatisch herstel van problemen en softwarepatches in te stellen.

Gebruikscases

Tekortkomingen

  • Gebrek aan ondersteuning voor niet-Windows apparaten:
    Gebruikers hebben gemeld dat macOS niet voldoende ondersteuning krijgt.
  • Ontbrekende functies:
    Sommige G2-gebruikers hebben gezegd dat Kaseya niet veel kant-en-klare functies biedt.
  • Complexe interface:
    Vaardig zijn met VSA vereist een behoorlijke hoeveelheid training en het kan even duren voordat u ermee aan de slag kunt.

NinjaOne

Why your peers choose us over Addigy and Kaseya VSA

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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