Addigy vs ManageEngine Endpoint Central

NinjaOne

Ratings

Addigy

ManageEngine Endpoint Central

NinjaOne Logo®

Overall

4.5
4.4

4.8

Meets Requirements

9
164 responses
8.7
562 responses

9.2

905 responses

Ease of Use

8.2
166 responses
8.6
560 responses

9.3

912 responses

Ease of Setup

8.3
149 responses
8.6
495 responses

9.4

804 responses

Ease of Admin

8.5
155 responses
8.7
519 responses

9.5

80 responses

Quality of Support

8.9
158 responses
8.2
511 responses

9.4

876 responses

Ease of Doing Business with

9.2
147 responses
8.8
495 responses

9.6

808 responses

Product Direction (% positive)

8.7
161 responses
9.1
542 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Addigy

Product Summary

Addigy is a mobile device management console especially created for Apple devices. It features a full-feature management platform that is specifically made to manage, monitor, and secure iOS, macOS, iPadOS, tvOS-ran devices in real time.

Use Cases

  • Support:
    Addigy users recognize the platform’s prioritization of delivering good customer support. The platform also has a dedicated community that offers help and can be a source of critical information about its features and services.
  • Ease of use:
    Some users mentioned that Addigy is straightforward to deploy. Its ease of use helps users implement that platform quickly, specifically, those who don’t have that much experience in running a mobile device management software.
  • Single-login management:
    Addigy allows users to manage multiple clients from one login, simplifying the process of applying configurations and policies to all of their clients from a single interface.

Shortcomings

  • User interface:
    There are users who have raised concerns about Addigy’s user interface. The interface makes some processes a little challenging, such as moving devices between policies.
  • Limited to Apple:
    The platform only supports Apple devices. This can be limiting to MSPs and IT administrators with endpoints on operating systems.
  • Policy management:
    Some users report difficulty understanding how to create and manage policies within Addigy. This affects workflow, requiring extra time to implement policies effectively.

ManageEngine Endpoint Central

Productsamenvatting

ManageEngine Endpoint Central is een cloud-gebaseerde unified endpoint management oplossing waarmee organisaties verschillende endpoints kunnen monitoren, beheren, beveiligen en op afstand problemen kunnen oplossen. Met deze software kunnen managed service providers (MSP’s) tal van IT-taken automatiseren.

Gebruikscases

  • Endpoint management:
    Stelt gebruikers in staat om meerdere endpoints vanaf één console te beheren en problemen op te lossen.
  • Patch en software management:
    Implementeer software en patches op endpoints en servers en beheer softwarelicenties. Beheerders kunnen ook ongeautoriseerde software blokkeren en machtigingen beheren.
  • Remote access:
    Geeft gebruikers de mogelijkheid om endpoints op afstand te monitoren, waardoor ze toegang hebben tot file manager, task manager, registry en andere tools.

Tekortkomingen

  • Hoog gebruik van systeemresources:
    Deze service verbruikt veel bronnen op het apparaat dat wordt beheerd, wat prestatieproblemen kan veroorzaken.
  • Schaalbaarheid:
    Wanneer het aantal eindpunten en de complexiteit van de IT-omgeving toeneemt, kan de oplossing moeite hebben om te presteren en moeilijk te beheren worden.
  • Customer support:
    Sommige gebruikers geven aan dat ze moeite hebben om ondersteuning te krijgen voor complexe problemen en dat het ondersteuningsteam vaak traag reageert of opvolgt.
  • Rapportage:
    Sommige gebruikers hebben moeite met het aanpassen van rapporten. Het ophalen of presenteren van specifieke gegevens in het door de gebruiker gewenste formaat kan ook een uitdaging zijn.

NinjaOne

Why your peers choose us over Addigy and ManageEngine Endpoint Central

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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