Atera vs Cisco Meraki

NinjaOne

Ratings

Atera

Cisco Meraki

Overall

4.6

4.3

4.8

Meets Requirements

8.9

332 responses

8.8

151 responses

9.2

905 responses

Ease of Use

9.2

337 responses

152 responses

9.3

912 responses

Ease of Setup

9.1

254 responses

9.1

129 responses

9.4

804 responses

Ease of Admin

262 responses

9.2

131 responses

9.5

80 responses

Quality of Support

9.1

315 responses

8.3

141 responses

9.4

876 responses

Ease of Doing Business with

9.4

257 responses

8.6

126 responses

9.6

808 responses

Product Direction (% positive)

9.5

323 responses

8.5

149 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Productsamenvatting

Atera is een RMM-platform dat is ontworpen om IT-teams te helpen hun workflows te automatiseren en aan te passen voor meer IT-efficiëntie. Met Atera krijgen gebruikers toegang tot RMM, remote access, helpdesk en ticketing, patch management en network discovery. De software stelt IT-professionals in staat om inzicht en controle te krijgen over hun digitale omgevingen.

Gebruikscases

RMM:
Atera biedt een RMM-oplossing waarmee IT-professionals endpoints kunnen beheren en monitoren.
PSA:
Atera biedt een PSA-oplossing die facturering, helpdesk en rapportage omvat.
Patch management:
IT-teams kunnen het patchen van Windows, Mac, & Linux op eindpuntapparaten automatiseren.
Network discovery:
Scan en beveilig uw netwerken in realtime om inzicht te krijgen in uw IT-omgeving.

Tekortkomingen

Inconsistente klantenservice:
Klantenservice kan inconsistent zijn met lange responstijden, waardoor het voor gebruikers een uitdaging is om de hulp en antwoorden te krijgen die ze nodig hebben.
Beperkte integraties:
De integratiemogelijkheden zijn beperkt in vergelijking met alternatieve oplossingen.
Problemen met patch management:
Patch management is niet gecentraliseerd of intuïtief en gebruikers vinden het moeilijk om patches in te plannen en te beheren vanuit het platform.
Schaarse opties voor network monitoring:
Hoewel Atera netwerkbewakingssoftware heeft, levert het niet genoeg informatie om uitgebreide controle en zichtbaarheid in een netwerk te bieden.

Cisco Meraki

Productsamenvatting

Cisco Meraki is een merk binnen Cisco dat gespecialiseerd is in netwerkoplossingen die door de cloud worden beheerd. De functie voor het beheer van mobiele apparaten (MDM), aangeboden via Systems Manager, biedt gecentraliseerd beheer en beveiliging voor verschillende mobiele apparaten binnen uw organisatie.

Gebruikscases

Beveiliging:
Cisco Meraki’s MDM dwingt een security policy af om apparaatgegevens te beschermen, beperkingen toe te passen en het gebruik te controleren met een wachtwoordbeleid.
Content management:
Met het on-device content management van het platform kunnen technici apps, afbeeldingen, documenten en andere bestanden op Android-apparaten implementeren en beheren.
Geolocatie:
Met de geolocatiemogelijkheden van Cisco Meraki kunnen gebruikers beheerde apparaten lokaliseren en beveiligingsbeleid afdwingen op basis van de locatie van een apparaat.

Tekortkomingen

Brand customization:
Het zou handig zijn als het platform meer flexibiliteit had om de gebruikersinterface (UI) aan te passen aan de huisstijl van uw bedrijf.
Loggegevens:
In het klantenportaal ontbreekt bepaalde noodzakelijke logboekinformatie, waardoor het voor technici een uitdaging is om problemen snel te analyseren en op te lossen.
Beperkte integraties:
In de reviews over Cisco Meraki MDM staat dat er weinig integraties met derden beschikbaar zijn.

NinjaOne

Why your peers choose us over Atera and Cisco Meraki

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Atera

Cisco Meraki

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Atera vs Cisco Meraki

Ratings

Atera

Cisco Meraki

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

Cisco Meraki

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Atera and Cisco Meraki

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

Cisco Meraki

Bronnen

Bedrijf

Contactgegevens

Atera vs Cisco Meraki

Ratings

Atera

Cisco Meraki

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

Cisco Meraki

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Atera and Cisco Meraki

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

Cisco Meraki

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