Atera vs IBM Security MaaS360

NinjaOne

Ratings

Atera

IBM Security MaaS360

Overall

4.6

4.1

4.8

Meets Requirements

8.9

332 responses

9.4

117 responses

9.2

905 responses

Ease of Use

9.2

337 responses

118 responses

9.3

912 responses

Ease of Setup

9.1

254 responses

7.5

81 responses

9.4

804 responses

Ease of Admin

262 responses

7.9

77 responses

9.5

80 responses

Quality of Support

9.1

315 responses

7.9

113 responses

9.4

876 responses

Ease of Doing Business with

9.4

257 responses

7.9

76 responses

9.6

808 responses

Product Direction (% positive)

9.5

323 responses

122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Productsamenvatting

Atera is een RMM-platform dat is ontworpen om IT-teams te helpen hun workflows te automatiseren en aan te passen voor meer IT-efficiëntie. Met Atera krijgen gebruikers toegang tot RMM, remote access, helpdesk en ticketing, patch management en network discovery. De software stelt IT-professionals in staat om inzicht en controle te krijgen over hun digitale omgevingen.

Gebruikscases

RMM:
Atera biedt een RMM-oplossing waarmee IT-professionals endpoints kunnen beheren en monitoren.
PSA:
Atera biedt een PSA-oplossing die facturering, helpdesk en rapportage omvat.
Patch management:
IT-teams kunnen het patchen van Windows, Mac, & Linux op eindpuntapparaten automatiseren.
Network discovery:
Scan en beveilig uw netwerken in realtime om inzicht te krijgen in uw IT-omgeving.

Tekortkomingen

Inconsistente klantenservice:
Klantenservice kan inconsistent zijn met lange responstijden, waardoor het voor gebruikers een uitdaging is om de hulp en antwoorden te krijgen die ze nodig hebben.
Beperkte integraties:
De integratiemogelijkheden zijn beperkt in vergelijking met alternatieve oplossingen.
Problemen met patch management:
Patch management is niet gecentraliseerd of intuïtief en gebruikers vinden het moeilijk om patches in te plannen en te beheren vanuit het platform.
Schaarse opties voor network monitoring:
Hoewel Atera netwerkbewakingssoftware heeft, levert het niet genoeg informatie om uitgebreide controle en zichtbaarheid in een netwerk te bieden.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

Mobile device management (MDM):
MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
IT automation:
Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
Patch management:
MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

Notifications:
Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
Complex interface and set-up:
Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
Customer support:
Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Atera and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

Watch a Demo of the #1 IT Management Software on G2

Voornaam en Achternaam*(Required)

Zakelijke e-mailadres*(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer*(Required)

Land*(Required)

Bedrijfsnaam*(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is hidden when viewing the form

referral_code

Comments

This field is for validation purposes and should be left unchanged.

Related resources

Atera

IBM Security MaaS360

Bekijk een demo×

Zie NinjaOne in actie!

Volledige naam(Required)

Zakelijke e-mailadres(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer(Required)

Land(Required)

Bedrijfsnaam(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Pagina Omleiden

This field is hidden when viewing the form

Formulier ID

This field is hidden when viewing the form

Taal

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Land

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP-staat

This field is hidden when viewing the form

Verwijzende URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

Comments

This field is for validation purposes and should be left unchanged.

Door dit formulier in te dienen geef ik aan akkoord te gaan met het privacybeleid van NinjaOne.

Atera vs IBM Security MaaS360

Ratings

Atera

IBM Security MaaS360

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Atera and IBM Security MaaS360

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

IBM Security MaaS360

Bronnen

Bedrijf

Contactgegevens

Atera vs IBM Security MaaS360

Ratings

Atera

IBM Security MaaS360

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Atera and IBM Security MaaS360

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

IBM Security MaaS360

Start een Gratis Trial van de #1 RMM op G2