Atera vs Ivanti

NinjaOne

Ratings

Atera

Ivanti

Overall

4.6

4.2

4.8

Meets Requirements

8.9

332 responses

8.4

115 responses

9.2

905 responses

Ease of Use

9.2

337 responses

7.5

115 responses

9.3

912 responses

Ease of Setup

9.1

254 responses

6.9

85 responses

9.4

804 responses

Ease of Admin

262 responses

83 responses

9.5

80 responses

Quality of Support

9.1

315 responses

114 responses

9.4

876 responses

Ease of Doing Business with

9.4

257 responses

8.4

84 responses

9.6

808 responses

Product Direction (% positive)

9.5

323 responses

7.6

113 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Productsamenvatting

Atera is een RMM-platform dat is ontworpen om IT-teams te helpen hun workflows te automatiseren en aan te passen voor meer IT-efficiëntie. Met Atera krijgen gebruikers toegang tot RMM, remote access, helpdesk en ticketing, patch management en network discovery. De software stelt IT-professionals in staat om inzicht en controle te krijgen over hun digitale omgevingen.

Gebruikscases

RMM:
Atera biedt een RMM-oplossing waarmee IT-professionals endpoints kunnen beheren en monitoren.
PSA:
Atera biedt een PSA-oplossing die facturering, helpdesk en rapportage omvat.
Patch management:
IT-teams kunnen het patchen van Windows, Mac, & Linux op eindpuntapparaten automatiseren.
Network discovery:
Scan en beveilig uw netwerken in realtime om inzicht te krijgen in uw IT-omgeving.

Tekortkomingen

Inconsistente klantenservice:
Klantenservice kan inconsistent zijn met lange responstijden, waardoor het voor gebruikers een uitdaging is om de hulp en antwoorden te krijgen die ze nodig hebben.
Beperkte integraties:
De integratiemogelijkheden zijn beperkt in vergelijking met alternatieve oplossingen.
Problemen met patch management:
Patch management is niet gecentraliseerd of intuïtief en gebruikers vinden het moeilijk om patches in te plannen en te beheren vanuit het platform.
Schaarse opties voor network monitoring:
Hoewel Atera netwerkbewakingssoftware heeft, levert het niet genoeg informatie om uitgebreide controle en zichtbaarheid in een netwerk te bieden.

Ivanti

Productsamenvatting

Ivanti is een IT-beheer- en beveiligingsbedrijf dat softwareoplossingen biedt voor endpoint management, asset management, network security en remote support. Met functies als patching, monitoring en inventarisbeheer verbetert Ivanti de ondersteuningsmogelijkheden en het reactievermogen op beveiligingsrisico’s. Gebruikers waarderen ook de mogelijkheid om software te implementeren en problemen efficiënt en op afstand op te lossen op meerdere locaties.

Gebruikscases

Patch management:
Ivanti biedt mogelijkheden voor patchbeheer voor zowel Microsoft-applicaties als applicaties van derden.
Software deployment:
De software biedt meerdere manieren om software te distribueren, zodat gebruikers pakketten kunnen bouwen en implementeren op eindpunten.
Endpoint management & device inventory:
Ivanti kan eindpunten beheren en inventarisatiegegevens verzamelen, waardoor software kan worden beheerd en inzicht kan worden verkregen in eindpuntapparaten.
Remote control:
Ivanti’s afstandsbediening maakt probleemoplossing en hulp voor eindgebruikers mogelijk.

Tekortkomingen

Documentatie en support:
Het vinden van adequate ondersteuning en documentatie voor het product is moeilijk. Hoewel de medewerkers bereid zijn om te helpen met verschillende aspecten van het product, ontbreekt het aan uitgebreide documentatie, vooral voor kleinere aanvullingen op de hoofdsuites.
Gebruikersinterface:
Volgens de reviews van Ivanti heeft het platform een complexe interface die het navigeren moeilijk maakt, wat de efficiëntie beïnvloedt.
Tijdrovende aanpassingen:
Hoewel gebruikers Ivanti kunnen aanpassen voor hun IT-omgeving, zijn aanpassingsprocessen tijdrovend en zorgen ze vaak voor bugs en andere problemen.

NinjaOne

Why your peers choose us over Atera and Ivanti

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Atera

Ivanti

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Atera vs Ivanti

Ratings

Atera

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Atera and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

Ivanti

Bronnen

Bedrijf

Contactgegevens

Atera vs Ivanti

Ratings

Atera

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Productsamenvatting

Gebruikscases

Tekortkomingen

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Atera and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

Ivanti

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