Automox vs IBM Security MaaS360

NinjaOne

Ratings

Automox

IBM Security MaaS360

Overall

4.5

4.1

4.8

Meets Requirements

8.7

45 responses

9.4

117 responses

9.2

905 responses

Ease of Use

9.3

45 responses

118 responses

9.3

912 responses

Ease of Setup

9.2

42 responses

7.5

81 responses

9.4

804 responses

Ease of Admin

9.1

44 responses

7.9

77 responses

9.5

80 responses

Quality of Support

9.3

41 responses

7.9

113 responses

9.4

876 responses

Ease of Doing Business with

9.4

41 responses

7.9

76 responses

9.6

808 responses

Product Direction (% positive)

9.5

44 responses

122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Automox

Productsamenvatting

Automox is een cloud-native oplossing voor endpoint management die geautomatiseerd patch management en configuratie van eindpunten op meerdere OS biedt. Automox biedt managed service providers (MSP’s) en IT-teams inzicht in alle eindpunten. Hiermee kunnen organisaties de inzet van softwarepatches automatiseren, aangepaste scripts maken voor Windows, MacOS en Linux endpoints en software van derden ondersteunen.

Gebruikscases

Patch management:
Automox automatiseert software-updates en de implementatie van kritieke patches voor systemen voor eindpuntapparaten. Patchautomatisering en aangepaste configuraties zijn beschikbaar voor Windows, MacOS en Linux, maar ook voor software van derden, waaronder Google, Amazon, Adobe en Java.
Remote monitoring:
De ingebouwde Automox Remote Control biedt volledig zicht op alle eindpunten. IT-beheerders kunnen niet-compliant apparaten lokaliseren en op afstand toegang krijgen tot problemen, deze patchen en oplossen.
Geautomatiseerd verhelpen van kwetsbaarheden:
Automox kan integreren met scanoplossingen om kwetsbaarheden op endpoints te detecteren.

Tekortkomingen

Complexiteit:
Sommige gebruikers vinden de geavanceerde functies van het platform misschien een beetje overweldigend, vooral als ze op zoek zijn naar een eenvoudige patch management oplossing.
Apparaatherkenning:
Sommige gebruikers hebben apparaten aangetroffen die ten onrechte een offline status vertoonden. Dit probleem kan alleen worden opgelost door het apparaat handmatig opnieuw op te starten.
Rapportage:
Sommige gebruikers hebben aangegeven dat de rapportagemogelijkheden van Automox niet aan hun behoeften voldoen omdat de rapporten beperkte informatie bevatten. Bovendien moeten gebruikers door het ontbreken van multi-tenancy rapporten van elke tenant afzonderlijk bekijken.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

Mobile device management (MDM):
MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
IT automation:
Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
Patch management:
MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

Notifications:
Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
Complex interface and set-up:
Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
Customer support:
Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Automox and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Automox

IBM Security MaaS360

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Automox vs IBM Security MaaS360

Ratings

Automox

IBM Security MaaS360

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Automox

Productsamenvatting

Gebruikscases

Tekortkomingen

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Automox and IBM Security MaaS360

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Automox

IBM Security MaaS360

Bronnen

Bedrijf

Contactgegevens

Automox vs IBM Security MaaS360

Ratings

Automox

IBM Security MaaS360

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Automox

Productsamenvatting

Gebruikscases

Tekortkomingen

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Automox and IBM Security MaaS360

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Automox

IBM Security MaaS360

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