Auvik vs SyncroMSP

NinjaOne

Ratings

Auvik

SyncroMSP

Overall

4.5

4.8

Meets Requirements

8.7

217 responses

8.7

92 responses

9.2

905 responses

Ease of Use

8.7

224 responses

8.9

93 responses

9.3

912 responses

Ease of Setup

8.7

179 responses

73 responses

9.4

804 responses

Ease of Admin

8.7

182 responses

8.9

76 responses

9.5

80 responses

Quality of Support

8.9

190 responses

73 responses

9.4

876 responses

Ease of Doing Business with

9.1

163 responses

8.3

91 responses

9.6

808 responses

Product Direction (% positive)

9.1

210 responses

8.8

86 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Auvik

Productsamenvatting

Auvik is een platform voor network monitoring en management dat uitgebreid inzicht biedt in de netwerktopologie van een onderneming en routinetaken automatiseert, zodat MSP’s en IT-teams efficiënt kunnen werken. Real-time monitoring en backup zorgen voor een snelle oplossing van problemen en verminderen de downtime, waardoor IT-professionals zich kunnen richten op complexere taken.

Gebruikscases

Remote monitoring:
Auvik kan remote apparaten in een netwerk detecteren en gegevens verzamelen die vervolgens worden geanalyseerd om waarschuwingen te versturen die het oplossen van problemen versnellen.
Backups:
Auvik slaat automatisch backups op van netwerkconfiguraties, waardoor downtime wordt verminderd en gegevensverlies wordt voorkomen.
Eenvoudig in te stellen:
Auvik is in een paar minuten ingesteld en detecteert en voegt automatisch eindpunten toe binnen een netwerk.

Tekortkomingen

Compatibiliteit:
Reviews van Auvik zeggen dat niet alle netwerkapparaten, zoals Raspberry Pi-apparaten, compatibel zijn met het platform.
Alerting:
Beoordelingen van Auvik zeggen dat gebruikers vaak valse meldingen krijgen. Gebruikers wilden ook dat waarschuwingen meer aanpassingsopties hadden.
Trage laadtijden:
Grotere netwerken zorgen ervoor dat het platform vertraagt en traag laadt.
Moeilijke interface:
Rapporten zeggen dat Auvik veel netwerkbewakingsfuncties biedt die de interface of de netwerkkaart kunnen overbelasten, waardoor ze moeilijk te gebruiken en te navigeren zijn.

SyncroMSP

Productsamenvatting

SyncroMSP is in de eerste plaats ontworpen voor managed service providers (MSP’s) en is een softwareplatform dat integrale oplossingen voor groeiende MSP’s consolideert. Met geïntegreerde RMM-, PSA- en remote access tools kunnen organisaties front-end en back-end activiteiten monitoren, beheren en automatiseren. SyncroMSP kan ook integreren met populaire MSP business tools.

Gebruikscases

PSA:
Met SyncroMSP kunnen gebruikers klantgerichte problemen aanpakken, zoals aangepaste helpdeskworkflows.
Remote management:
Gebruikers kunnen eindpuntapparaten vanaf één hub monitoren en gedetecteerde problemen oplossen.
Patch management:
SyncroMSP detecteert apparaten die patches missen en pusht updates van het besturingssysteem en applicaties van derden. Gebruikers kunnen patches plannen en ook de script engine en scriptbibliotheek gebruiken om updates te automatiseren.

Tekortkomingen

User interface:
SyncroMSP heeft een dashboard dat wat verbeteringen kan gebruiken op het gebied van aanpassing voor een betere gebruikerservaring.
Customer support:
Sommige gebruikers hebben aangegeven dat hun support vaak algemene antwoorden geeft en er dagen of weken over kan doen om een ticket volledig op te lossen.
Mobiele problemen:
Gebruikers hebben gemeld dat de mobiele app van SyncroMSP niet goed werkt, waardoor het moeilijk is voor buitendienstmedewerkers om het platform te gebruiken.

NinjaOne

Why your peers choose us over Auvik and SyncroMSP

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Auvik

SyncroMSP

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Auvik vs SyncroMSP

Ratings

Auvik

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Auvik

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Auvik and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Auvik

SyncroMSP

Bronnen

Bedrijf

Contactgegevens

Auvik vs SyncroMSP

Ratings

Auvik

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Auvik

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Auvik and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Auvik

SyncroMSP

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