Bacon Unlimited vs SysAid

NinjaOne

Ratings

Bacon Unlimited

SysAid

NinjaOne Logo®

Overall

N/A
4.5

4.8

Meets Requirements

N/A
8.9
523 responses

9.2

905 responses

Ease of Use

N/A
8.9
525 responses

9.3

912 responses

Ease of Setup

N/A
8.4
454 responses

9.4

804 responses

Ease of Admin

N/A
8.7
463 responses

9.5

80 responses

Quality of Support

N/A
9
518 responses

9.4

876 responses

Ease of Doing Business with

N/A
9.1
458 responses

9.6

808 responses

Product Direction (% positive)

N/A
9
496 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Bacon Unlimited

Productsamenvatting

Bacon Unlimited verkoopt haar endpoint management software als “gemaakt door IT’ers voor IT’ers” en helpt u met het beheren van Windows, macOS, Linux en iOS apparaten, werkstations en servers op één platform. De cross-platform tool helpt uw IT-technici om uw IT-netwerk efficiënter te beheren en te monitoren.

Gebruikscases

  • Patch management:
    Bacon Unlimited helpt uw IT-netwerk gezond te houden met geautomatiseerde patch management mogelijkheden.
  • Real-time monitoring:
    De software biedt de meest actuele informatie over elk apparaat in uw IT-netwerk.
  • Remote control:
    Bacon Unlimited helpt u bij het veilig en op afstand beheren van uw endpoints over meerdere netwerken.

SysAid

Productsamenvatting

SysAid is een cloudgebaseerd helpdeskplatform dat zichtbaarheid en controle biedt over IT-serviceactiviteiten. Deze oplossing richt zich op automatisering en ticketingmogelijkheden om organisaties te helpen bij het genereren, organiseren en toewijzen van tickets en het oplossen van problemen.

Gebruikscases

  • Automatisering van IT support:
    Met de automatisering van SysAid kunnen technici terugkerende taken automatiseren, waardoor IT-ondersteuningsteams zich kunnen bezighouden met complexere en strategische taken.
  • Ticketsysteem:
    Het ticketingsysteem van SysAid heeft een selfserviceportaal voor het indienen van tickets en maakt het eenvoudig om tickets toe te wijzen, te volgen, te sorteren en te controleren.
  • Inventaris van assets:
    SysAid biedt zichtbaarheid van alle IT-assets, zodat technici alle hardware en software in een IT-omgeving kunnen volgen.

Tekortkomingen

  • Remote access:
    SysAid biedt geïntegreerde TeamViewer voor hun remote access, wat de opties voor IT-ondersteuningsteams beperkt.
  • User interface:
    In reviews van G2 staat dat de interface onhandig is. De ontwerpen verschillen ook per pagina, wat resulteert in een onsamenhangende gebruikerservaring.
  • Eerste installatie:
    SysAid heeft een steile leercurve die meer tijd en middelen vereist om aan de slag te gaan.

NinjaOne

Why your peers choose us over Bacon Unlimited and SysAid

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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