BigFix vs SuperOps

NinjaOne

Ratings

BigFix

SuperOps

Overall

4.4

4.6

4.8

Meets Requirements

9.2

59 responses

8.9

107 responses

9.2

905 responses

Ease of Use

8.3

59 responses

9.1

109 responses

9.3

912 responses

Ease of Setup

7.7

29 responses

9.1

94 responses

9.4

804 responses

Ease of Admin

8.3

29 responses

94 responses

9.5

80 responses

Quality of Support

9.2

53 responses

9.6

106 responses

9.4

876 responses

Ease of Doing Business with

8.9

29 responses

9.4

94 responses

9.6

808 responses

Product Direction (% positive)

9.6

54 responses

9.9

107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Productsamenvatting

BigFix is een endpoint management en security platform dat device management, compliance management en remediation automatiseert. Deze oplossing zorgt ervoor dat endpoints veilig en ongecompromitteerd blijven door beveiligingsbedreigingen te ontdekken en te patchen. IT-teams en MSP’s kunnen endpoints vanaf de eerste implementatie tot aan de buitengebruikstelling beheren vanaf één enkel platform.

Gebruikscases

Endpoint management:
Technici hebben zichtbaarheid en controle over alle endpoints, zodat ze deze kunnen configureren, implementeren en beveiligen.
Patch management:
Bigfix verbetert de beveiliging van endpoints door middel van geautomatiseerde patching om te voldoen aan populaire beveiligingsframeworks en wettelijke vereisten.
Endpoint security:
BigFix detecteert en analyseert kritieke kwetsbaarheden en laat zien welke problemen prioriteit moeten krijgen. Technici kunnen kwetsbaarheden snel verhelpen dankzij automatisering.

Tekortkomingen

Mobile device management:
Verschillende gebruikers hebben geklaagd dat het systeem voor het beheer van mobiele apparaten ontbreekt.
Integratie-uitdagingen:
Een gebrek aan integraties is een punt van zorg voor gebruikers en de huidige integraties kunnen wel wat verbetering gebruiken.
Complexe interface:
BigFix reviews zeggen dat de interface verouderd is en dat het veel tijd en training kan kosten om het te leren.

SuperOps

Productsamenvatting

SuperOps is een uniforme oplossing voor remote monitoring en management (RMM) die zich richt op snelgroeiende kleine tot middelgrote bedrijven.

Gebruikscases

Patch management:
Dankzij geautomatiseerde patching kunnen SuperOps-gebruikers ervoor zorgen dat apparaten en servers voldoen aan de industrienormen.
IT-automatisering:
SuperOps kan herhaalbare taken automatiseren om de behoefte aan handmatige interventie te verminderen. Dit platform biedt ook kant-en-klare scripts die vaak door MSPS worden gebruikt.
IT asset management:
Gebruikers kunnen alle hardware en software van een organisatie wereldwijd monitoren en op afstand toegang krijgen tot apparaten om afwijkingen en problemen op te lossen.

Tekortkomingen

Mist veel functies:
Als nieuwere oplossing op de markt mist SuperOps veel functies die meer volwassen RMM leveranciers wel hebben.
Problemen met ticketverkoop:
SuperOps ticketing functie mist quality-of-life functies en kan buggy zijn.
Beperkte integraties:
G2-reviewers hebben gezegd dat de lijst met integraties van derden nog moet worden uitgebreid.

NinjaOne

Why your peers choose us over BigFix and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

BigFix

SuperOps

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BigFix vs SuperOps

Ratings

BigFix

SuperOps

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

BigFix

Productsamenvatting

Gebruikscases

Tekortkomingen

SuperOps

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over BigFix and SuperOps

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

BigFix

SuperOps

Bronnen

Bedrijf

Contactgegevens

BigFix vs SuperOps

Ratings

BigFix

SuperOps

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

BigFix

Productsamenvatting

Gebruikscases

Tekortkomingen

SuperOps

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over BigFix and SuperOps

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

BigFix

SuperOps

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