Ratings
BMC Helix Client Management
Lansweeper
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
BMC Helix Client Management
Product Summary
With its automated endpoint management, BMC Helix Client Management helps IT teams deliver better services to their end users. The platform integrates with BMC IT service management products and other third-party software through its open API. Some of its features include automated inventory collection, policy compliance, patch management, and software deployment, among others.
Use Cases
- Patch management:
BMC Helix ensures that all systems are patched to keep your IT network healthy. - Inventory management:
The platform automatically discovers all endpoints with IP addresses and places them in an inventory so you can easily manage your assets. - Software deployment:
BMC Helix manages software deployment for complex environments with automated upgrades and self-service software installation.
Shortcomings
- Basic functions:
Some G2 users have stated that BMC Helix could provide more advanced features, such as uploading high-quality photos in its documentation tool. - User interface:
BMC Helix’s user interface could be improved to be easier to navigate and understand. - Set-up:
Getting the platform to run smoothly may take some time.
Lansweeper
Productsamenvatting
Lansweeper is een oplossing voor IT asset management en netwerkinventarisatie die is ontworpen om bedrijven en organisaties te helpen bij het beheren van hun IT-infrastructuur. Het biedt inzicht in hardware, software en netwerkmiddelen in de omgeving van een organisatie.
Gebruikscases
- Monitoring:
Lansweeper biedt basismogelijkheden voor netwerkmonitoring om de beschikbaarheid van apparaten, prestatieproblemen en veranderingen in de netwerktopologie te detecteren. - Rapportage en Dashboards:
Lansweeper biedt aanpasbare rapporten en dashboards om IT-assetdata te visualiseren, trends te volgen en geïnformeerde beslissingen te nemen over asset management en netwerkoptimalisatie. - Automatisering en Alerts:
Hiermee kunnen gebruikers geautomatiseerde beheertaken instellen en waarschuwingen ontvangen voor kritieke gebeurtenissen of problemen binnen de IT-omgeving.
Tekortkomingen
- Trage prestaties:
Gebruikers hebben trage prestaties ervaren bij het gebruik van Lansweeper, vooral voor virtuele machines. - Minimale rapportage:
De rapporten van Lansweeper zijn minimaal en zouden meer details voor de gebruikers kunnen gebruiken. - Ingewikkelde UI:
De gebruikersinterface van Lansweeper is moeilijk te navigeren en is niet intuïtief voor nieuwe gebruikers.
NinjaOne
Why your peers choose us over BMC Helix Client Management and Lansweeper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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