Bravura Optitune vs Connectwise Automate

NinjaOne

Ratings

Bravura Optitune

Connectwise Automate

Overall

4.3

4.1

4.8

Meets Requirements

8.7

5 responses

8.4

98 responses

9.2

905 responses

Ease of Use

9.3

5 responses

7.2

99 responses

9.3

912 responses

Ease of Setup

0 responses

6.2

61 responses

9.4

804 responses

Ease of Admin

0 responses

7.1

61 responses

9.5

80 responses

Quality of Support

0 responses

7.4

93 responses

9.4

876 responses

Ease of Doing Business with

0 responses

8.8

495 responses

9.6

808 responses

Product Direction (% positive)

5 responses

6.9

97 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Bravura Optitune

Productsamenvatting

Bravura OptiTune is een cloudgebaseerde oplossing voor remote monitoring en management (RMM) op instapniveau met de tools die MSP’s en kleine IT-afdelingen nodig hebben om servers en werkstations te beheren. OptiTune biedt een kosteneffectieve oplossing waarmee technici apparaten kunnen monitoren en beveiligen en applicaties en patches kunnen implementeren vanaf één console. Het wordt geleverd met remote access waarmee technici toegang kunnen krijgen tot apparaten en hulp kunnen bieden aan gebruikers op afstand.

Gebruikscases

Remote management:
OptiTune kan de status van bedrijfsapparaten controleren en werknemers helpen met de ingebouwde Remote Assistance functie.
Application management:
Applicaties kunnen worden geïmplementeerd, geconfigureerd en gepatcht vanuit één webgebaseerde console.
Endpoint security:
OptiTune houdt apparaten up-to-date en kan malware detecteren, zodat technici eventuele beveiligingsrisico’s kunnen oplossen.

Tekortkomingen

Beperkte schaalbaarheid:
OptiTune is beperkt tot slechts vijfduizend computers in één organisatie, wat de groei van een IT-omgeving kan beperken.
Gebrek aan ondersteuning voor sommige besturingssystemen en apparaten:
Gebruikers hebben gemeld dat de oplossing onvoldoende ondersteuning biedt voor Linux-producten en mobiele apparaten.
Ontbrekende functies:
Gebruikers hebben hun frustratie geuit over het feit dat sommige essentiële functies, zoals een geïntegreerde chat in ondersteuningssessies op afstand en aanpasbare rapportage, niet beschikbaar zijn.

Connectwise Automate

Productsamenvatting

ConnectWise Automate, voorheen bekend als LabTech, is een platform voor remote monitoring en management (RMM) dat het beheren, onderhouden en oplossen van problemen met endpoints vereenvoudigt en automatiseert. Dankzij de scriptingfunctie kunnen managed service providers (MSP’s) en IT-teams routineprocessen en workflows automatiseren en het platform aanpassen aan hun behoeften.

Gebruikscases

Remote endpoint management:
Vanuit één enkel overzicht kunnen gebruikers de apparaatstatus controleren en eindpunten beheren, en prestatie- of beveiligingsproblemen oplossen zonder storende downtime
Patch en software management:
Implementeer applicaties en installeer updates met de oplossing om ervoor te zorgen dat apparaten geconfigureerd, geoptimaliseerd en veilig zijn.
Automatisering:
Verminder routinematige IT-werkzaamheden door herhaalbare taken te automatiseren.

Tekortkomingen

Moeilijke implementatie:
De eerste implementatie van ConnectWise Automate is complex, kostbaar en tijdrovend, en gebruikers hebben vaak consultants nodig om de oplossing te helpen implementeren en gebruiken.
Complexe interface:
Technici kunnen veel tijd nodig hebben om volledig te begrijpen hoe ze de functies en instellingen van het platform moeten gebruiken.
Gebrek aan ondersteuning voor niet-Windows apparaten:
De oplossing is meer gebouwd voor Windows-apparaten met minder patching, acties en gegevens voor andere besturingssystemen.

NinjaOne

Why your peers choose us over Bravura Optitune and Connectwise Automate

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Bravura Optitune

Connectwise Automate

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Bravura Optitune vs Connectwise Automate

Ratings

Bravura Optitune

Connectwise Automate

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Bravura Optitune

Productsamenvatting

Gebruikscases

Tekortkomingen

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Bravura Optitune and Connectwise Automate

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Bravura Optitune

Connectwise Automate

Bronnen

Bedrijf

Contactgegevens

Bravura Optitune vs Connectwise Automate

Ratings

Bravura Optitune

Connectwise Automate

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Bravura Optitune

Productsamenvatting

Gebruikscases

Tekortkomingen

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Bravura Optitune and Connectwise Automate

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Bravura Optitune

Connectwise Automate

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