Cisco Meraki vs IBM Security MaaS360

NinjaOne

Ratings

Cisco Meraki

IBM Security MaaS360

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Overall

4.3
4.1

4.8

Meets Requirements

8.8
151 responses
9.4
117 responses

9.2

905 responses

Ease of Use

9
152 responses
8
118 responses

9.3

912 responses

Ease of Setup

9.1
129 responses
7.5
81 responses

9.4

804 responses

Ease of Admin

9.2
131 responses
7.9
77 responses

9.5

80 responses

Quality of Support

8.3
141 responses
7.9
113 responses

9.4

876 responses

Ease of Doing Business with

8.6
126 responses
7.9
76 responses

9.6

808 responses

Product Direction (% positive)

8.5
149 responses
8
122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Cisco Meraki

Productsamenvatting

Cisco Meraki is een merk binnen Cisco dat gespecialiseerd is in netwerkoplossingen die door de cloud worden beheerd. De functie voor het beheer van mobiele apparaten (MDM), aangeboden via Systems Manager, biedt gecentraliseerd beheer en beveiliging voor verschillende mobiele apparaten binnen uw organisatie.

Gebruikscases

  • Beveiliging:
    Cisco Meraki’s MDM dwingt een security policy af om apparaatgegevens te beschermen, beperkingen toe te passen en het gebruik te controleren met een wachtwoordbeleid.
  • Content management:
    Met het on-device content management van het platform kunnen technici apps, afbeeldingen, documenten en andere bestanden op Android-apparaten implementeren en beheren.
  • Geolocatie:
    Met de geolocatiemogelijkheden van Cisco Meraki kunnen gebruikers beheerde apparaten lokaliseren en beveiligingsbeleid afdwingen op basis van de locatie van een apparaat.

Tekortkomingen

  • Brand customization:
    Het zou handig zijn als het platform meer flexibiliteit had om de gebruikersinterface (UI) aan te passen aan de huisstijl van uw bedrijf.
  • Loggegevens:
    In het klantenportaal ontbreekt bepaalde noodzakelijke logboekinformatie, waardoor het voor technici een uitdaging is om problemen snel te analyseren en op te lossen.
  • Beperkte integraties:
    In de reviews over Cisco Meraki MDM staat dat er weinig integraties met derden beschikbaar zijn.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Cisco Meraki and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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IBM Security MaaS360

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