Connectwise Automate vs Ivanti

NinjaOne

Ratings

Connectwise Automate

Ivanti

Overall

4.1

4.2

4.8

Meets Requirements

8.4

98 responses

8.4

115 responses

9.2

905 responses

Ease of Use

7.2

99 responses

7.5

115 responses

9.3

912 responses

Ease of Setup

6.2

61 responses

6.9

85 responses

9.4

804 responses

Ease of Admin

7.1

61 responses

83 responses

9.5

80 responses

Quality of Support

7.4

93 responses

114 responses

9.4

876 responses

Ease of Doing Business with

8.8

495 responses

8.4

84 responses

9.6

808 responses

Product Direction (% positive)

6.9

97 responses

7.6

113 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Connectwise Automate

Productsamenvatting

ConnectWise Automate, voorheen bekend als LabTech, is een platform voor remote monitoring en management (RMM) dat het beheren, onderhouden en oplossen van problemen met endpoints vereenvoudigt en automatiseert. Dankzij de scriptingfunctie kunnen managed service providers (MSP’s) en IT-teams routineprocessen en workflows automatiseren en het platform aanpassen aan hun behoeften.

Gebruikscases

Remote endpoint management:
Vanuit één enkel overzicht kunnen gebruikers de apparaatstatus controleren en eindpunten beheren, en prestatie- of beveiligingsproblemen oplossen zonder storende downtime
Patch en software management:
Implementeer applicaties en installeer updates met de oplossing om ervoor te zorgen dat apparaten geconfigureerd, geoptimaliseerd en veilig zijn.
Automatisering:
Verminder routinematige IT-werkzaamheden door herhaalbare taken te automatiseren.

Tekortkomingen

Moeilijke implementatie:
De eerste implementatie van ConnectWise Automate is complex, kostbaar en tijdrovend, en gebruikers hebben vaak consultants nodig om de oplossing te helpen implementeren en gebruiken.
Complexe interface:
Technici kunnen veel tijd nodig hebben om volledig te begrijpen hoe ze de functies en instellingen van het platform moeten gebruiken.
Gebrek aan ondersteuning voor niet-Windows apparaten:
De oplossing is meer gebouwd voor Windows-apparaten met minder patching, acties en gegevens voor andere besturingssystemen.

Ivanti

Productsamenvatting

Ivanti is een IT-beheer- en beveiligingsbedrijf dat softwareoplossingen biedt voor endpoint management, asset management, network security en remote support. Met functies als patching, monitoring en inventarisbeheer verbetert Ivanti de ondersteuningsmogelijkheden en het reactievermogen op beveiligingsrisico’s. Gebruikers waarderen ook de mogelijkheid om software te implementeren en problemen efficiënt en op afstand op te lossen op meerdere locaties.

Gebruikscases

Patch management:
Ivanti biedt mogelijkheden voor patchbeheer voor zowel Microsoft-applicaties als applicaties van derden.
Software deployment:
De software biedt meerdere manieren om software te distribueren, zodat gebruikers pakketten kunnen bouwen en implementeren op eindpunten.
Endpoint management & device inventory:
Ivanti kan eindpunten beheren en inventarisatiegegevens verzamelen, waardoor software kan worden beheerd en inzicht kan worden verkregen in eindpuntapparaten.
Remote control:
Ivanti’s afstandsbediening maakt probleemoplossing en hulp voor eindgebruikers mogelijk.

Tekortkomingen

Documentatie en support:
Het vinden van adequate ondersteuning en documentatie voor het product is moeilijk. Hoewel de medewerkers bereid zijn om te helpen met verschillende aspecten van het product, ontbreekt het aan uitgebreide documentatie, vooral voor kleinere aanvullingen op de hoofdsuites.
Gebruikersinterface:
Volgens de reviews van Ivanti heeft het platform een complexe interface die het navigeren moeilijk maakt, wat de efficiëntie beïnvloedt.
Tijdrovende aanpassingen:
Hoewel gebruikers Ivanti kunnen aanpassen voor hun IT-omgeving, zijn aanpassingsprocessen tijdrovend en zorgen ze vaak voor bugs en andere problemen.

NinjaOne

Why your peers choose us over Connectwise Automate and Ivanti

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Connectwise Automate vs Ivanti

Ratings

Connectwise Automate

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Connectwise Automate and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Ivanti

Bronnen

Bedrijf

Contactgegevens

Connectwise Automate vs Ivanti

Ratings

Connectwise Automate

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Connectwise Automate and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Ivanti

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