Connectwise Automate vs Kaseya VSA

NinjaOne

Ratings

Connectwise Automate

Kaseya VSA

Overall

4.1

4.0

4.8

Meets Requirements

8.4

98 responses

8.3

190 responses

9.2

905 responses

Ease of Use

7.2

99 responses

7.5

193 responses

9.3

912 responses

Ease of Setup

6.2

61 responses

6.8

154 responses

9.4

804 responses

Ease of Admin

7.1

61 responses

7.6

158 responses

9.5

80 responses

Quality of Support

7.4

93 responses

179 responses

9.4

876 responses

Ease of Doing Business with

8.8

495 responses

7.3

153 responses

9.6

808 responses

Product Direction (% positive)

6.9

97 responses

6.9

190 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Connectwise Automate

Productsamenvatting

ConnectWise Automate, voorheen bekend als LabTech, is een platform voor remote monitoring en management (RMM) dat het beheren, onderhouden en oplossen van problemen met endpoints vereenvoudigt en automatiseert. Dankzij de scriptingfunctie kunnen managed service providers (MSP’s) en IT-teams routineprocessen en workflows automatiseren en het platform aanpassen aan hun behoeften.

Gebruikscases

Remote endpoint management:
Vanuit één enkel overzicht kunnen gebruikers de apparaatstatus controleren en eindpunten beheren, en prestatie- of beveiligingsproblemen oplossen zonder storende downtime
Patch en software management:
Implementeer applicaties en installeer updates met de oplossing om ervoor te zorgen dat apparaten geconfigureerd, geoptimaliseerd en veilig zijn.
Automatisering:
Verminder routinematige IT-werkzaamheden door herhaalbare taken te automatiseren.

Tekortkomingen

Moeilijke implementatie:
De eerste implementatie van ConnectWise Automate is complex, kostbaar en tijdrovend, en gebruikers hebben vaak consultants nodig om de oplossing te helpen implementeren en gebruiken.
Complexe interface:
Technici kunnen veel tijd nodig hebben om volledig te begrijpen hoe ze de functies en instellingen van het platform moeten gebruiken.
Gebrek aan ondersteuning voor niet-Windows apparaten:
De oplossing is meer gebouwd voor Windows-apparaten met minder patching, acties en gegevens voor andere besturingssystemen.

Kaseya VSA

Productsamenvatting

Kaseya Virtual System Administrator (VSA) is cloud-gebaseerde software voor remote monitoring and management (RMM), ontworpen voor technici. VSA helpt IT-teams en Managed Service Providers (MSP’s) om eindpuntapparaten overal vandaan te beheren en ze met bedreigingsdetectie te beschermen tegen beveiligingsrisico’s. Automatiseringsmogelijkheden stellen gebruikers in staat om herhaalbare IT-processen, automatisch herstel van problemen en softwarepatches in te stellen.

Gebruikscases

Remote endpoint management:
Gebruikers kunnen eindpuntapparaten detecteren en beheren om problemen op te lossen en de prestaties van apparaten te ondersteunen, en de netwerkconnectiviteit van eindpunten monitoren.
Patch deployment:
Tools zoals automatisering en vooraf gedefinieerde applicatielijsten maken het uitrollen van patches en software-updates eenvoudig en naadloos.
Automatisering:
Technici kunnen hun eigen scripts maken of toegang krijgen tot een scriptbibliotheek.

Tekortkomingen

Gebrek aan ondersteuning voor niet-Windows apparaten:
Gebruikers hebben gemeld dat macOS niet voldoende ondersteuning krijgt.
Ontbrekende functies:
Sommige G2-gebruikers hebben gezegd dat Kaseya niet veel kant-en-klare functies biedt.
Complexe interface:
Vaardig zijn met VSA vereist een behoorlijke hoeveelheid training en het kan even duren voordat u ermee aan de slag kunt.

NinjaOne

Why your peers choose us over Connectwise Automate and Kaseya VSA

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Connectwise Automate vs Kaseya VSA

Ratings

Connectwise Automate

Kaseya VSA

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Kaseya VSA

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Connectwise Automate and Kaseya VSA

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Kaseya VSA

Bronnen

Bedrijf

Contactgegevens

Connectwise Automate vs Kaseya VSA

Ratings

Connectwise Automate

Kaseya VSA

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Kaseya VSA

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Connectwise Automate and Kaseya VSA

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Kaseya VSA

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