Connectwise Automate vs Matrix42

NinjaOne

Ratings

Connectwise Automate

Matrix42

Overall

4.1

4.3

4.8

Meets Requirements

8.4

98 responses

N/A

9.2

905 responses

Ease of Use

7.2

99 responses

N/A

9.3

912 responses

Ease of Setup

6.2

61 responses

N/A

9.4

804 responses

Ease of Admin

7.1

61 responses

N/A

9.5

80 responses

Quality of Support

7.4

93 responses

N/A

9.4

876 responses

Ease of Doing Business with

8.8

495 responses

N/A

9.6

808 responses

Product Direction (% positive)

6.9

97 responses

N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Connectwise Automate

Productsamenvatting

ConnectWise Automate, voorheen bekend als LabTech, is een platform voor remote monitoring en management (RMM) dat het beheren, onderhouden en oplossen van problemen met endpoints vereenvoudigt en automatiseert. Dankzij de scriptingfunctie kunnen managed service providers (MSP’s) en IT-teams routineprocessen en workflows automatiseren en het platform aanpassen aan hun behoeften.

Gebruikscases

Remote endpoint management:
Vanuit één enkel overzicht kunnen gebruikers de apparaatstatus controleren en eindpunten beheren, en prestatie- of beveiligingsproblemen oplossen zonder storende downtime
Patch en software management:
Implementeer applicaties en installeer updates met de oplossing om ervoor te zorgen dat apparaten geconfigureerd, geoptimaliseerd en veilig zijn.
Automatisering:
Verminder routinematige IT-werkzaamheden door herhaalbare taken te automatiseren.

Tekortkomingen

Moeilijke implementatie:
De eerste implementatie van ConnectWise Automate is complex, kostbaar en tijdrovend, en gebruikers hebben vaak consultants nodig om de oplossing te helpen implementeren en gebruiken.
Complexe interface:
Technici kunnen veel tijd nodig hebben om volledig te begrijpen hoe ze de functies en instellingen van het platform moeten gebruiken.
Gebrek aan ondersteuning voor niet-Windows apparaten:
De oplossing is meer gebouwd voor Windows-apparaten met minder patching, acties en gegevens voor andere besturingssystemen.

Matrix42

Product Summary

Matrix42 is an enterprise IT service management platform that helps IT teams automate and simplify various business processes. It also offers an IT asset management (ITAM) software solution that can support the lifecycle management of your software and hardware assets.

Use Cases

IT service management:
Matrix42 provides a comprehensive database of all your assets so that you can address and resolve problems quickly.
IT asset management:
Matrix42 manages all vendors, agreements, and contracts, and you can be notified when deadlines are near.
Software asset management:
Matrix42 ensures that all your licenses are accounted for and kept up-to-date and compliant.

Shortcomings

Reporting:
Matrix42’s reporting function is basic and may not be suitable for organizations that need more detailed information.
Third-party integrations:
Matrix42 cannot integrate with many third-party business applications.
Clunky deployment:
Matrix42 may take some time to deploy and implement.

NinjaOne

Why your peers choose us over Connectwise Automate and Matrix42

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

Watch a Demo of the #1 IT Management Software on G2

Voornaam en Achternaam*(Required)

Zakelijke e-mailadres*(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer*(Required)

Land*(Required)

Bedrijfsnaam*(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is hidden when viewing the form

referral_code

This field is for validation purposes and should be left unchanged.

Related resources

Connectwise Automate

Matrix42

Bekijk een demo×

Zie NinjaOne in actie!

Volledige naam(Required)

Zakelijke e-mailadres(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer(Required)

Land(Required)

Bedrijfsnaam(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Pagina Omleiden

This field is hidden when viewing the form

Formulier ID

This field is hidden when viewing the form

Taal

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Land

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP-staat

This field is hidden when viewing the form

Verwijzende URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is for validation purposes and should be left unchanged.

Door dit formulier in te dienen geef ik aan akkoord te gaan met het privacybeleid van NinjaOne.

Connectwise Automate vs Matrix42

Ratings

Connectwise Automate

Matrix42

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Matrix42

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Connectwise Automate and Matrix42

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Matrix42

Bronnen

Bedrijf

Contactgegevens

Connectwise Automate vs Matrix42

Ratings

Connectwise Automate

Matrix42

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

Matrix42

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Connectwise Automate and Matrix42

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

Matrix42

Start een Gratis Trial van de #1 RMM op G2