Connectwise Automate vs VMware Workspace One

NinjaOne

Ratings

Connectwise Automate

VMware Workspace One

Overall

4.1

4.8

Meets Requirements

8.4

98 responses

8.7

29 responses

9.2

905 responses

Ease of Use

7.2

99 responses

8.3

29 responses

9.3

912 responses

Ease of Setup

6.2

61 responses

11 responses

9.4

804 responses

Ease of Admin

7.1

61 responses

8.5

11 responses

9.5

80 responses

Quality of Support

7.4

93 responses

7.9

26 responses

9.4

876 responses

Ease of Doing Business with

8.8

495 responses

11 responses

9.6

808 responses

Product Direction (% positive)

6.9

97 responses

7.9

11 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Connectwise Automate

Productsamenvatting

ConnectWise Automate, voorheen bekend als LabTech, is een platform voor remote monitoring en management (RMM) dat het beheren, onderhouden en oplossen van problemen met endpoints vereenvoudigt en automatiseert. Dankzij de scriptingfunctie kunnen managed service providers (MSP’s) en IT-teams routineprocessen en workflows automatiseren en het platform aanpassen aan hun behoeften.

Gebruikscases

Remote endpoint management:
Vanuit één enkel overzicht kunnen gebruikers de apparaatstatus controleren en eindpunten beheren, en prestatie- of beveiligingsproblemen oplossen zonder storende downtime
Patch en software management:
Implementeer applicaties en installeer updates met de oplossing om ervoor te zorgen dat apparaten geconfigureerd, geoptimaliseerd en veilig zijn.
Automatisering:
Verminder routinematige IT-werkzaamheden door herhaalbare taken te automatiseren.

Tekortkomingen

Moeilijke implementatie:
De eerste implementatie van ConnectWise Automate is complex, kostbaar en tijdrovend, en gebruikers hebben vaak consultants nodig om de oplossing te helpen implementeren en gebruiken.
Complexe interface:
Technici kunnen veel tijd nodig hebben om volledig te begrijpen hoe ze de functies en instellingen van het platform moeten gebruiken.
Gebrek aan ondersteuning voor niet-Windows apparaten:
De oplossing is meer gebouwd voor Windows-apparaten met minder patching, acties en gegevens voor andere besturingssystemen.

VMware Workspace One

Product Summary

VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.

Use Cases

Remote monitoring:
VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics.
Remote access:
Technicians can troubleshoot issues that arise with secure remote access.
Automation:
Automate common and repetitive tasks such as application and device deployment and patch management.

Shortcomings

Complex interface:
Reviews have said that VMware Workspace ONE has a steep learning curve for new users.
Performance problems:
VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously.
Pricing:
Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.

NinjaOne

Why your peers choose us over Connectwise Automate and VMware Workspace One

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Connectwise Automate

VMware Workspace One

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Connectwise Automate vs VMware Workspace One

Ratings

Connectwise Automate

VMware Workspace One

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

VMware Workspace One

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Connectwise Automate and VMware Workspace One

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

VMware Workspace One

Bronnen

Bedrijf

Contactgegevens

Connectwise Automate vs VMware Workspace One

Ratings

Connectwise Automate

VMware Workspace One

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Connectwise Automate

Productsamenvatting

Gebruikscases

Tekortkomingen

VMware Workspace One

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Connectwise Automate and VMware Workspace One

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Connectwise Automate

VMware Workspace One

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