Ratings
Esper
Goverlan
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Esper
Product Summary
Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.
Use Cases
- Centralized device management:
Esper provides MDM capabilities from a single dashboard. - Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues. - Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.
Shortcomings
- Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down. - Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired. - Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.
Goverlan
Productsamenvatting
Goverlan is een bedrijf van EasyVista dat oplossingen voor remote management biedt voor IT-teams en MSP’s. Goverlan, nu bekend onder de naam EV Reach, stelt IT-professionals in staat om klantondersteuning te verbeteren met remote access, infrastructuurmonitoring en procesautomatisering. Gebruikers krijgen ook toegang tot de beheer- en diagnosetools van Goverlan, waarmee apparaten achter de schermen kunnen worden gemonitord en gecontroleerd.
Gebruikscases
- Remote access:
Krijg snel toegang tot endpoints en los problemen op vanaf elke locatie met beveiligde ondersteuning op afstand. - Automatisering van IT-processen:
Automatiseer endpoint taken of Active Directory objecten om workflows te stroomlijnen. - Rapportage & administratie:
Krijg inzicht in en controle over uw apparaten en IT-omgeving met uitgebreide rapporten en beheerfuncties.
Tekortkomingen
- Ingewikkelde UI:
De gebruikersinterface is moeilijk te navigeren, wat leidt tot problemen bij het gebruik van de software. - Stabiliteitsproblemen:
Software kan bevriezen, crashen of er doen zich vaak andere stabiliteitsproblemen voor, waardoor het systeem opnieuw moet worden opgestart om het op te lossen. - Beperkte compatibiliteit:
Software biedt geen ondersteuning voor veelgebruikte besturingssystemen, zoals Linux, en veel functies zijn alleen beschikbaar voor 64-bits systemen.
NinjaOne
Why your peers choose us over Esper and Goverlan
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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