Esper vs Panorama9

NinjaOne

Ratings

Esper

Panorama9

Overall

4.5

4.3

4.8

Meets Requirements

8.9

150 responses

N/A

9.2

905 responses

Ease of Use

152 responses

N/A

9.3

912 responses

Ease of Setup

8.7

111 responses

N/A

9.4

804 responses

Ease of Admin

111 responses

N/A

9.5

80 responses

Quality of Support

138 responses

N/A

9.4

876 responses

Ease of Doing Business with

9.2

102 responses

N/A

9.6

808 responses

Product Direction (% positive)

8.9

138 responses

N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

Centralized device management:
Esper provides MDM capabilities from a single dashboard.
Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Panorama9

Productsamenvatting

Panorama9 biedt remote monitoring and management (RMM) waarmee technici klantgerichte systemen en externe werkstations kunnen monitoren. Met een realtime network monitoring map kunnen MSP’s en IT-teams eindpuntapparaten en kwetsbaarheden in de beveiliging volgen en de inventaris van bedrijfsassets weergeven. Deze oplossing houdt eindpuntapparaten veilig door compliance te garanderen met mogelijkheden voor patchbeheer.

Gebruikscases

Patch management:
Dit platform detecteert kwetsbaarheden in software en kan updates uitvoeren voor het besturingssysteem of applicaties van derden om de prestaties en beveiliging te garanderen.
Remote management:
Dankzij de ingebouwde mogelijkheden voor remote monitoring and management kunnen gebruikers werkstations op afstand in de gaten houden en problemen oplossen vanaf elke plek ter wereld.
IT Security:
Met mogelijkheden voor compliancebeheer kunnen technici omgaan met ongeautoriseerde software, ontbrekende softwarelicenties, enzovoort. Het kan ook detecteren wanneer geïnstalleerde antivirusprogramma’s niet geïnstalleerd of actief zijn.

Tekortkomingen

Mist functies:
Gebruikers hebben geklaagd dat verschillende essentiële tools voor MSP’s niet beschikbaar zijn voor Panorama9, zoals een gebrek aan aanpasbaarheid voor policies.
Prijs:
In de afgelopen jaren is de prijs van Panorama9 gestegen, waardoor het minder kosteneffectief is in verhouding tot het aantal functies dat het biedt.
Patching heeft beperkte instellingen:
Sommige gebruikers hebben geklaagd dat de mogelijkheden voor patchbeheer granulaire controle missen

NinjaOne

Why your peers choose us over Esper and Panorama9

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Esper

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Esper vs Panorama9

Ratings

Esper

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Esper

Product Summary

Use Cases

Shortcomings

Panorama9

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Esper and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Esper

Panorama9

Bronnen

Bedrijf

Contactgegevens

Esper vs Panorama9

Ratings

Esper

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Esper

Product Summary

Use Cases

Shortcomings

Panorama9

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Esper and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Esper

Panorama9

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