Goverlan vs SyncroMSP

NinjaOne

Ratings

Goverlan

SyncroMSP

Overall

4.5

4.8

Meets Requirements

288 responses

8.7

92 responses

9.2

905 responses

Ease of Use

8.9

288 responses

8.9

93 responses

9.3

912 responses

Ease of Setup

8.9

230 responses

73 responses

9.4

804 responses

Ease of Admin

8.9

233 responses

8.9

76 responses

9.5

80 responses

Quality of Support

8.9

251 responses

73 responses

9.4

876 responses

Ease of Doing Business with

217 responses

8.3

91 responses

9.6

808 responses

Product Direction (% positive)

8.8

289 responses

8.8

86 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Goverlan

Productsamenvatting

Goverlan is een bedrijf van EasyVista dat oplossingen voor remote management biedt voor IT-teams en MSP’s. Goverlan, nu bekend onder de naam EV Reach, stelt IT-professionals in staat om klantondersteuning te verbeteren met remote access, infrastructuurmonitoring en procesautomatisering. Gebruikers krijgen ook toegang tot de beheer- en diagnosetools van Goverlan, waarmee apparaten achter de schermen kunnen worden gemonitord en gecontroleerd.

Gebruikscases

Remote access:
Krijg snel toegang tot endpoints en los problemen op vanaf elke locatie met beveiligde ondersteuning op afstand.
Automatisering van IT-processen:
Automatiseer endpoint taken of Active Directory objecten om workflows te stroomlijnen.
Rapportage & administratie:
Krijg inzicht in en controle over uw apparaten en IT-omgeving met uitgebreide rapporten en beheerfuncties.

Tekortkomingen

Ingewikkelde UI:
De gebruikersinterface is moeilijk te navigeren, wat leidt tot problemen bij het gebruik van de software.
Stabiliteitsproblemen:
Software kan bevriezen, crashen of er doen zich vaak andere stabiliteitsproblemen voor, waardoor het systeem opnieuw moet worden opgestart om het op te lossen.
Beperkte compatibiliteit:
Software biedt geen ondersteuning voor veelgebruikte besturingssystemen, zoals Linux, en veel functies zijn alleen beschikbaar voor 64-bits systemen.

SyncroMSP

Productsamenvatting

SyncroMSP is in de eerste plaats ontworpen voor managed service providers (MSP’s) en is een softwareplatform dat integrale oplossingen voor groeiende MSP’s consolideert. Met geïntegreerde RMM-, PSA- en remote access tools kunnen organisaties front-end en back-end activiteiten monitoren, beheren en automatiseren. SyncroMSP kan ook integreren met populaire MSP business tools.

Gebruikscases

PSA:
Met SyncroMSP kunnen gebruikers klantgerichte problemen aanpakken, zoals aangepaste helpdeskworkflows.
Remote management:
Gebruikers kunnen eindpuntapparaten vanaf één hub monitoren en gedetecteerde problemen oplossen.
Patch management:
SyncroMSP detecteert apparaten die patches missen en pusht updates van het besturingssysteem en applicaties van derden. Gebruikers kunnen patches plannen en ook de script engine en scriptbibliotheek gebruiken om updates te automatiseren.

Tekortkomingen

User interface:
SyncroMSP heeft een dashboard dat wat verbeteringen kan gebruiken op het gebied van aanpassing voor een betere gebruikerservaring.
Customer support:
Sommige gebruikers hebben aangegeven dat hun support vaak algemene antwoorden geeft en er dagen of weken over kan doen om een ticket volledig op te lossen.
Mobiele problemen:
Gebruikers hebben gemeld dat de mobiele app van SyncroMSP niet goed werkt, waardoor het moeilijk is voor buitendienstmedewerkers om het platform te gebruiken.

NinjaOne

Why your peers choose us over Goverlan and SyncroMSP

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

Goverlan

SyncroMSP

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Goverlan vs SyncroMSP

Ratings

Goverlan

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Goverlan

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Goverlan and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Goverlan

SyncroMSP

Bronnen

Bedrijf

Contactgegevens

Goverlan vs SyncroMSP

Ratings

Goverlan

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Goverlan

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over Goverlan and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Goverlan

SyncroMSP

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