IBM Security MaaS360 vs Ivanti

NinjaOne

Ratings

IBM Security MaaS360

Ivanti

Overall

4.1

4.2

4.8

Meets Requirements

9.4

117 responses

8.4

115 responses

9.2

905 responses

Ease of Use

118 responses

7.5

115 responses

9.3

912 responses

Ease of Setup

7.5

81 responses

6.9

85 responses

9.4

804 responses

Ease of Admin

7.9

77 responses

83 responses

9.5

80 responses

Quality of Support

7.9

113 responses

114 responses

9.4

876 responses

Ease of Doing Business with

7.9

76 responses

8.4

84 responses

9.6

808 responses

Product Direction (% positive)

122 responses

7.6

113 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

Mobile device management (MDM):
MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
IT automation:
Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
Patch management:
MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

Notifications:
Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
Complex interface and set-up:
Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
Customer support:
Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

Ivanti

Productsamenvatting

Ivanti is een IT-beheer- en beveiligingsbedrijf dat softwareoplossingen biedt voor endpoint management, asset management, network security en remote support. Met functies als patching, monitoring en inventarisbeheer verbetert Ivanti de ondersteuningsmogelijkheden en het reactievermogen op beveiligingsrisico’s. Gebruikers waarderen ook de mogelijkheid om software te implementeren en problemen efficiënt en op afstand op te lossen op meerdere locaties.

Gebruikscases

Patch management:
Ivanti biedt mogelijkheden voor patchbeheer voor zowel Microsoft-applicaties als applicaties van derden.
Software deployment:
De software biedt meerdere manieren om software te distribueren, zodat gebruikers pakketten kunnen bouwen en implementeren op eindpunten.
Endpoint management & device inventory:
Ivanti kan eindpunten beheren en inventarisatiegegevens verzamelen, waardoor software kan worden beheerd en inzicht kan worden verkregen in eindpuntapparaten.
Remote control:
Ivanti’s afstandsbediening maakt probleemoplossing en hulp voor eindgebruikers mogelijk.

Tekortkomingen

Documentatie en support:
Het vinden van adequate ondersteuning en documentatie voor het product is moeilijk. Hoewel de medewerkers bereid zijn om te helpen met verschillende aspecten van het product, ontbreekt het aan uitgebreide documentatie, vooral voor kleinere aanvullingen op de hoofdsuites.
Gebruikersinterface:
Volgens de reviews van Ivanti heeft het platform een complexe interface die het navigeren moeilijk maakt, wat de efficiëntie beïnvloedt.
Tijdrovende aanpassingen:
Hoewel gebruikers Ivanti kunnen aanpassen voor hun IT-omgeving, zijn aanpassingsprocessen tijdrovend en zorgen ze vaak voor bugs en andere problemen.

NinjaOne

Why your peers choose us over IBM Security MaaS360 and Ivanti

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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IBM Security MaaS360

Ivanti

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IBM Security MaaS360 vs Ivanti

Ratings

IBM Security MaaS360

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over IBM Security MaaS360 and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

IBM Security MaaS360

Ivanti

Bronnen

Bedrijf

Contactgegevens

IBM Security MaaS360 vs Ivanti

Ratings

IBM Security MaaS360

Ivanti

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

Ivanti

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over IBM Security MaaS360 and Ivanti

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

IBM Security MaaS360

Ivanti

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