IBM Security MaaS360 vs Syxsense

NinjaOne

Ratings

IBM Security MaaS360

Syxsense

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Overall

4.1
4.5

4.8

Meets Requirements

9.4
117 responses
9
63 responses

9.2

905 responses

Ease of Use

8
118 responses
8.6
65 responses

9.3

912 responses

Ease of Setup

7.5
81 responses
8.4
49 responses

9.4

804 responses

Ease of Admin

7.9
77 responses
8.6
52 responses

9.5

80 responses

Quality of Support

7.9
113 responses
8.8
62 responses

9.4

876 responses

Ease of Doing Business with

7.9
76 responses
8.8
50 responses

9.6

808 responses

Product Direction (% positive)

8
122 responses
9.3
65 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

Syxsense

Productsamenvatting

Syxsense biedt endpoint en vulnerability management in één enkel dashboard, dat zichtbaarheid en controle biedt aan IT-teams van elke omvang. Het maakt gebruik van automatisering om IT- en beveiligingsactiviteiten te stroomlijnen, zodat uw IT-team zich kan richten op meer strategische projecten.

Gebruikscases

  • Unified management:
    Met Syxsense kunt u uw Windows, macOS en Linux eindpuntapparaten in één console monitoren en beheren.
  • Patch management:
    Alle Syxsense producten helpen uw IT-netwerk gezond te houden met geautomatiseerd patch management.
  • Endpoint taak automatisering:
    De producten maken gebruik van automatisering om uw IT-technici te bevrijden van vervelende, repetitieve taken.

Tekortkomingen

  • Complexe UI:
    Syxsense is misschien beter geschikt voor meer ervaren IT-professionals die de tijd kunnen nemen om alle functies te leren kennen.
  • Onbetrouwbare updates:
    Syxsense updates kunnen af en toe prestatieproblemen veroorzaken, waardoor de software crasht of willekeurige fouten maakt.
  • Trage remote access:
    Syxsense zou zijn remote access tools kunnen verbeteren om de gebruikerservaring naadlozer te maken.

NinjaOne

Why your peers choose us over IBM Security MaaS360 and Syxsense

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

IBM Security MaaS360

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