Ratings
Kandji (MDM)
LogicMonitor
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Kandji (MDM)
Product Summary
Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing MacBooks, iPads, and iPhones.
Use Cases
- Automated patch management:
Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated. - Out-of-the-box configurations:
Kandji offers blueprint configuration templates for deploying applications to a macOS device. - Remote endpoint management:
Technicians get full visibility of all macOS devices, including applications, activity, and logs of remediations for any issues.
Shortcomings
- No support for other OS:
Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups since organizations would have to invest in another solution to support non-Apple devices. - Limited reporting:
Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted. - Rigid licensing:
Kandji’s pricing is inflexible and requires a minimum of a hundred devices for a license, which can make it less cost-effective.
LogicMonitor
Productsamenvatting
LogicMonitor is een SaaS-gebaseerd, cloud-native monitoring platform dat verschillende monitoring tools consolideert. Het stelt MSP’s en IT-beheerders in staat om een enkele hub te gebruiken om de IT-infrastructuur van een organisatie te monitoren. Het kan naadloos gegevens verzamelen, waardevolle inzichten verschaffen in de prestaties van apparaten of servers en technici waarschuwen bij ontdekte afwijkingen, zodat ze eventuele problemen kunnen oplossen.
Gebruikscases
- Remote monitoring:
LogicMonitor verzamelt gegevens en biedt inzicht in externe eindpuntapparaten en netwerken. - Custom data:
Gebruikers kunnen aangepaste datasets maken of gewoon een sjabloon gebruiken om gegevens van eindpunten en netwerken te extraheren. - IT infrastructure security:
LogicMonitor gebruikt analytische en diagnostische tools om problemen met netwerken, servers en applicaties te identificeren en oplossingen voor problemen te bieden.
Tekortkomingen
- Prijzen:
Gebruikers hebben gemeld dat de hoge prijzen een factor zijn bij het overwegen van andere concurrenten. - User interface:
Veel gebruikers hebben gezegd dat LogicMonitor geen aanpasbare interface heeft en dat de beperkte filteropties van de UI het navigeren moeilijk maken. - Moeilijke setup:
LogicMonitor heeft veel functies waardoor het een steile leercurve heeft, en het kan meer tijd en middelen vergen om IT-professionals vertrouwd te maken met het platform.
NinjaOne
Why your peers choose us over Kandji (MDM) and LogicMonitor
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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