Ratings
Kaseya VSA
VMware Workspace One
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Kaseya VSA
Productsamenvatting
Kaseya Virtual System Administrator (VSA) is cloud-gebaseerde software voor remote monitoring and management (RMM), ontworpen voor technici. VSA helpt IT-teams en Managed Service Providers (MSP’s) om eindpuntapparaten overal vandaan te beheren en ze met bedreigingsdetectie te beschermen tegen beveiligingsrisico’s. Automatiseringsmogelijkheden stellen gebruikers in staat om herhaalbare IT-processen, automatisch herstel van problemen en softwarepatches in te stellen.
Gebruikscases
- Remote endpoint management:
Gebruikers kunnen eindpuntapparaten detecteren en beheren om problemen op te lossen en de prestaties van apparaten te ondersteunen, en de netwerkconnectiviteit van eindpunten monitoren. - Patch deployment:
Tools zoals automatisering en vooraf gedefinieerde applicatielijsten maken het uitrollen van patches en software-updates eenvoudig en naadloos. - Automatisering:
Technici kunnen hun eigen scripts maken of toegang krijgen tot een scriptbibliotheek.
Tekortkomingen
- Gebrek aan ondersteuning voor niet-Windows apparaten:
Gebruikers hebben gemeld dat macOS niet voldoende ondersteuning krijgt. - Ontbrekende functies:
Sommige G2-gebruikers hebben gezegd dat Kaseya niet veel kant-en-klare functies biedt. - Complexe interface:
Vaardig zijn met VSA vereist een behoorlijke hoeveelheid training en het kan even duren voordat u ermee aan de slag kunt.
VMware Workspace One
Product Summary
VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.
Use Cases
- Remote monitoring:
VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics. - Remote access:
Technicians can troubleshoot issues that arise with secure remote access. - Automation:
Automate common and repetitive tasks such as application and device deployment and patch management.
Shortcomings
- Complex interface:
Reviews have said that VMware Workspace ONE has a steep learning curve for new users. - Performance problems:
VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously. - Pricing:
Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.
NinjaOne
Why your peers choose us over Kaseya VSA and VMware Workspace One
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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