LogicMonitor vs LogMeIn

NinjaOne

Ratings

LogicMonitor

LogMeln

Overall

4.5

4.6

4.8

Meets Requirements

9.1

217 responses

9.4

132 responses

9.2

905 responses

Ease of Use

8.7

224 responses

9.3

132 responses

9.3

912 responses

Ease of Setup

8.7

179 responses

9.4

68 responses

9.4

804 responses

Ease of Admin

8.7

182 responses

9.1

68 responses

9.5

80 responses

Quality of Support

9.1

355 responses

116 responses

9.4

876 responses

Ease of Doing Business with

9.1

264 responses

9.1

65 responses

9.6

808 responses

Product Direction (% positive)

9.2

210 responses

8.4

123 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogicMonitor

Productsamenvatting

LogicMonitor is een SaaS-gebaseerd, cloud-native monitoring platform dat verschillende monitoring tools consolideert. Het stelt MSP’s en IT-beheerders in staat om een enkele hub te gebruiken om de IT-infrastructuur van een organisatie te monitoren. Het kan naadloos gegevens verzamelen, waardevolle inzichten verschaffen in de prestaties van apparaten of servers en technici waarschuwen bij ontdekte afwijkingen, zodat ze eventuele problemen kunnen oplossen.

Gebruikscases

Remote monitoring:
LogicMonitor verzamelt gegevens en biedt inzicht in externe eindpuntapparaten en netwerken.
Custom data:
Gebruikers kunnen aangepaste datasets maken of gewoon een sjabloon gebruiken om gegevens van eindpunten en netwerken te extraheren.
IT infrastructure security:
LogicMonitor gebruikt analytische en diagnostische tools om problemen met netwerken, servers en applicaties te identificeren en oplossingen voor problemen te bieden.

Tekortkomingen

Prijzen:
Gebruikers hebben gemeld dat de hoge prijzen een factor zijn bij het overwegen van andere concurrenten.
User interface:
Veel gebruikers hebben gezegd dat LogicMonitor geen aanpasbare interface heeft en dat de beperkte filteropties van de UI het navigeren moeilijk maken.
Moeilijke setup:
LogicMonitor heeft veel functies waardoor het een steile leercurve heeft, en het kan meer tijd en middelen vergen om IT-professionals vertrouwd te maken met het platform.

LogMeln

Productsamenvatting

LogMeIn is een IT management en support bedrijf dat veilige remote access, IT management en automatisering voor gebruikers biedt. LogMeIn helpt IT-teams bij het op afstand oplossen van problemen met eindpuntapparaten en bij het stroomlijnen van workflows door automatisering van taken. Met LogMeIn kunnen IT-teams ondersteuning bieden voor zowel personeel op locatie als remote personeel.

Gebruikscases

Remote access:
Aanpasbare remote access zorgt ervoor dat IT-teams ondersteuning kunnen bieden aan een volledige IT-infrastructuur.
IT management:
De IT management software van LogMeIn bestaat uit meerdere tools, waaronder RMM, IT-beveiliging en ticketing.
IT-automatisering:
Gebruikers kunnen endpoint-taken op afstand implementeren en automatiseren voor meer efficiëntie.

Tekortkomingen

Kosten:
De kosten van de software zijn erg hoog voor de functies die gebruikers krijgen, waardoor het voor kleinere bedrijven en MSP’s moeilijk te betalen is.
MacOS prestaties:
Software heeft prestatieproblemen op Mac-machines en gebruikers lopen vaak tegen installatieproblemen, verbindingsproblemen en toegankelijkheidsproblemen aan.
Oplossingsproblemen:
Problemen met de beeldschermresolutie kunnen optreden bij het gebruik van de software, vooral op Mac-machines.

NinjaOne

Why your peers choose us over LogicMonitor and LogMeln

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Related resources

LogicMonitor

LogMeln

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LogicMonitor vs LogMeIn

Ratings

LogicMonitor

LogMeln

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

LogicMonitor

Productsamenvatting

Gebruikscases

Tekortkomingen

LogMeln

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over LogicMonitor and LogMeln

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

LogicMonitor

LogMeln

Bronnen

Bedrijf

Contactgegevens

LogicMonitor vs LogMeIn

Ratings

LogicMonitor

LogMeln

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

LogicMonitor

Productsamenvatting

Gebruikscases

Tekortkomingen

LogMeln

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over LogicMonitor and LogMeln

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

LogicMonitor

LogMeln

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