LogicMonitor vs SyncroMSP

NinjaOne

Ratings

LogicMonitor

SyncroMSP

Overall

4.5

4.8

Meets Requirements

9.1

217 responses

8.7

92 responses

9.2

905 responses

Ease of Use

8.7

224 responses

8.9

93 responses

9.3

912 responses

Ease of Setup

8.7

179 responses

73 responses

9.4

804 responses

Ease of Admin

8.7

182 responses

8.9

76 responses

9.5

80 responses

Quality of Support

9.1

355 responses

73 responses

9.4

876 responses

Ease of Doing Business with

9.1

264 responses

8.3

91 responses

9.6

808 responses

Product Direction (% positive)

9.2

210 responses

8.8

86 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogicMonitor

Productsamenvatting

LogicMonitor is een SaaS-gebaseerd, cloud-native monitoring platform dat verschillende monitoring tools consolideert. Het stelt MSP’s en IT-beheerders in staat om een enkele hub te gebruiken om de IT-infrastructuur van een organisatie te monitoren. Het kan naadloos gegevens verzamelen, waardevolle inzichten verschaffen in de prestaties van apparaten of servers en technici waarschuwen bij ontdekte afwijkingen, zodat ze eventuele problemen kunnen oplossen.

Gebruikscases

Remote monitoring:
LogicMonitor verzamelt gegevens en biedt inzicht in externe eindpuntapparaten en netwerken.
Custom data:
Gebruikers kunnen aangepaste datasets maken of gewoon een sjabloon gebruiken om gegevens van eindpunten en netwerken te extraheren.
IT infrastructure security:
LogicMonitor gebruikt analytische en diagnostische tools om problemen met netwerken, servers en applicaties te identificeren en oplossingen voor problemen te bieden.

Tekortkomingen

Prijzen:
Gebruikers hebben gemeld dat de hoge prijzen een factor zijn bij het overwegen van andere concurrenten.
User interface:
Veel gebruikers hebben gezegd dat LogicMonitor geen aanpasbare interface heeft en dat de beperkte filteropties van de UI het navigeren moeilijk maken.
Moeilijke setup:
LogicMonitor heeft veel functies waardoor het een steile leercurve heeft, en het kan meer tijd en middelen vergen om IT-professionals vertrouwd te maken met het platform.

SyncroMSP

Productsamenvatting

SyncroMSP is in de eerste plaats ontworpen voor managed service providers (MSP’s) en is een softwareplatform dat integrale oplossingen voor groeiende MSP’s consolideert. Met geïntegreerde RMM-, PSA- en remote access tools kunnen organisaties front-end en back-end activiteiten monitoren, beheren en automatiseren. SyncroMSP kan ook integreren met populaire MSP business tools.

Gebruikscases

PSA:
Met SyncroMSP kunnen gebruikers klantgerichte problemen aanpakken, zoals aangepaste helpdeskworkflows.
Remote management:
Gebruikers kunnen eindpuntapparaten vanaf één hub monitoren en gedetecteerde problemen oplossen.
Patch management:
SyncroMSP detecteert apparaten die patches missen en pusht updates van het besturingssysteem en applicaties van derden. Gebruikers kunnen patches plannen en ook de script engine en scriptbibliotheek gebruiken om updates te automatiseren.

Tekortkomingen

User interface:
SyncroMSP heeft een dashboard dat wat verbeteringen kan gebruiken op het gebied van aanpassing voor een betere gebruikerservaring.
Customer support:
Sommige gebruikers hebben aangegeven dat hun support vaak algemene antwoorden geeft en er dagen of weken over kan doen om een ticket volledig op te lossen.
Mobiele problemen:
Gebruikers hebben gemeld dat de mobiele app van SyncroMSP niet goed werkt, waardoor het moeilijk is voor buitendienstmedewerkers om het platform te gebruiken.

NinjaOne

Why your peers choose us over LogicMonitor and SyncroMSP

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

Watch a Demo of the #1 IT Management Software on G2

Voornaam en Achternaam*(Required)

Zakelijke e-mailadres*(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer*(Required)

Land*(Required)

Bedrijfsnaam*(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is hidden when viewing the form

referral_code

This field is for validation purposes and should be left unchanged.

Related resources

LogicMonitor

SyncroMSP

Bekijk een demo×

Zie NinjaOne in actie!

Volledige naam(Required)

Zakelijke e-mailadres(Required)

This field is hidden when viewing the form

Voornaam

This field is hidden when viewing the form

Achternaam

Telefoonnummer(Required)

Land(Required)

Bedrijfsnaam(Required)

This field is hidden when viewing the form

Ik werk in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Formulierverwerker

This field is hidden when viewing the form

Pagina Omleiden

This field is hidden when viewing the form

Formulier ID

This field is hidden when viewing the form

Taal

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Land

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP-staat

This field is hidden when viewing the form

Verwijzende URL

This field is hidden when viewing the form

E-mail

This field is hidden when viewing the form

Telefoon bedrijf

This field is hidden when viewing the form

Mobiele telefoon

This field is hidden when viewing the form

Industrie

This field is hidden when viewing the form

Werknemers

This field is hidden when viewing the form

Straat

This field is hidden when viewing the form

Stad

This field is hidden when viewing the form

Postcode

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

Comments

This field is for validation purposes and should be left unchanged.

Door dit formulier in te dienen geef ik aan akkoord te gaan met het privacybeleid van NinjaOne.

LogicMonitor vs SyncroMSP

Ratings

LogicMonitor

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

LogicMonitor

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over LogicMonitor and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

LogicMonitor

SyncroMSP

Bronnen

Bedrijf

Contactgegevens

LogicMonitor vs SyncroMSP

Ratings

LogicMonitor

SyncroMSP

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

LogicMonitor

Productsamenvatting

Gebruikscases

Tekortkomingen

SyncroMSP

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over LogicMonitor and SyncroMSP

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

LogicMonitor

SyncroMSP

Start een Gratis Trial van de #1 RMM op G2