Matrix42 vs SuperOps

NinjaOne

Ratings

Matrix42

SuperOps

NinjaOne Logo®

Overall

4.3
4.6

4.8

Meets Requirements

N/A
8.9
107 responses

9.2

905 responses

Ease of Use

N/A
9.1
109 responses

9.3

912 responses

Ease of Setup

N/A
9.1
94 responses

9.4

804 responses

Ease of Admin

N/A
9
94 responses

9.5

80 responses

Quality of Support

N/A
9.6
106 responses

9.4

876 responses

Ease of Doing Business with

N/A
9.4
94 responses

9.6

808 responses

Product Direction (% positive)

N/A
9.9
107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Matrix42

Product Summary

Matrix42 is an enterprise IT service management platform that helps IT teams automate and simplify various business processes. It also offers an IT asset management (ITAM) software solution that can support the lifecycle management of your software and hardware assets.

Use Cases

  • IT service management:
    Matrix42 provides a comprehensive database of all your assets so that you can address and resolve problems quickly.
  • IT asset management:
    Matrix42 manages all vendors, agreements, and contracts, and you can be notified when deadlines are near.
  • Software asset management:
    Matrix42 ensures that all your licenses are accounted for and kept up-to-date and compliant.

Shortcomings

  • Reporting:
    Matrix42’s reporting function is basic and may not be suitable for organizations that need more detailed information.
  • Third-party integrations:
    Matrix42 cannot integrate with many third-party business applications.
  • Clunky deployment:
    Matrix42 may take some time to deploy and implement.

SuperOps

Productsamenvatting

SuperOps is een uniforme oplossing voor remote monitoring en management (RMM) die zich richt op snelgroeiende kleine tot middelgrote bedrijven.

Gebruikscases

  • Patch management:
    Dankzij geautomatiseerde patching kunnen SuperOps-gebruikers ervoor zorgen dat apparaten en servers voldoen aan de industrienormen.
  • IT-automatisering:
    SuperOps kan herhaalbare taken automatiseren om de behoefte aan handmatige interventie te verminderen. Dit platform biedt ook kant-en-klare scripts die vaak door MSPS worden gebruikt.
  • IT asset management:
    Gebruikers kunnen alle hardware en software van een organisatie wereldwijd monitoren en op afstand toegang krijgen tot apparaten om afwijkingen en problemen op te lossen.

Tekortkomingen

  • Mist veel functies:
    Als nieuwere oplossing op de markt mist SuperOps veel functies die meer volwassen RMM leveranciers wel hebben.
  • Problemen met ticketverkoop:
    SuperOps ticketing functie mist quality-of-life functies en kan buggy zijn.
  • Beperkte integraties:
    G2-reviewers hebben gezegd dat de lijst met integraties van derden nog moet worden uitgebreid.

NinjaOne

Why your peers choose us over Matrix42 and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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