N-able N-central vs VMware Workspace One

NinjaOne

Ratings

N-able N-central

VMware Workspace One

NinjaOne Logo®

Overall

4.3
4.1

4.8

Meets Requirements

8.4
89 responses
8.7
29 responses

9.2

905 responses

Ease of Use

7.6
89 responses
8.3
29 responses

9.3

912 responses

Ease of Setup

7.1
77 responses
8
11 responses

9.4

804 responses

Ease of Admin

7.6
80 responses
8.5
11 responses

9.5

80 responses

Quality of Support

7.7
86 responses
7.9
26 responses

9.4

876 responses

Ease of Doing Business with

8.3
76 responses
8
11 responses

9.6

808 responses

Product Direction (% positive)

9
82 responses
7.9
11 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

N-able N-central

Productsamenvatting

N-central is een IT management tool van N-able waarmee organisaties hun endpoints kunnen beheren, monitoren en beveiligen. N-central biedt functies voor RMM, patch management, data backup en IT-automatisering waarmee IT-professionals processen kunnen stroomlijnen en controle kunnen krijgen over hun volledige IT-infrastructuur. Vanaf het N-central platform kunnen gebruikers hun PSA-oplossingen integreren om zowel hun bedrijf als hun IT-omgeving te beheren.

Gebruikscases

  • RMM:
    Met RMM kunnen IT-teams hun externe of lokale IT-infrastructuren monitoren, beheren en beveiligen.
  • Patch management:
    N-central patch management helpt IT-teams bij het beveiligen en updaten van hun endpoint devices.
  • IT-automatisering:
    Met behulp van IT-automatiseringsfuncties kunnen MSP’s en IT-professionals taken automatiseren om workflows te stroomlijnen.
  • Remote access:
    Met remote access kunnen IT-teams IT-ondersteuning bieden voor alle apparaten, ongeacht hun locatie.

Tekortkomingen

  • Steile leercurve:
    De interface van N-Central kan complex zijn, waardoor het voor nieuwe gebruikers lastiger en arbeidsintensiever is om de mogelijkheden van het platform volledig te benutten.
  • Problemen met klantenondersteuning:
    De klantenservice verwijst gebruikers soms naar kant-en-klare handleidingen en geeft ingeblikte antwoorden in plaats van met de gebruikers samen te werken om hun technische problemen op te lossen.
  • IT-automatiseringsuitdagingen:
    Het instellen van IT-automatisering op het platform is uitdagend en tijdrovend.

VMware Workspace One

Product Summary

VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.

Use Cases

  • Remote monitoring:
    VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics.
  • Remote access:
    Technicians can troubleshoot issues that arise with secure remote access.
  • Automation:
    Automate common and repetitive tasks such as application and device deployment and patch management.

Shortcomings

  • Complex interface:
    Reviews have said that VMware Workspace ONE has a steep learning curve for new users.
  • Performance problems:
    VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously.
  • Pricing:
    Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.

NinjaOne

Why your peers choose us over N-able N-central and VMware Workspace One

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

N-able N-central

VMware Workspace One

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