N-able N-sight vs SuperOps

NinjaOne

Ratings

N-able N-sight

SuperOps

Overall

4.2

4.6

4.8

Meets Requirements

8.6

111 responses

8.9

107 responses

9.2

905 responses

Ease of Use

8.3

110 responses

9.1

109 responses

9.3

912 responses

Ease of Setup

8.2

90 responses

9.1

94 responses

9.4

804 responses

Ease of Admin

8.2

89 responses

94 responses

9.5

80 responses

Quality of Support

109 responses

9.6

106 responses

9.4

876 responses

Ease of Doing Business with

8.3

90 responses

9.4

94 responses

9.6

808 responses

Product Direction (% positive)

8.1

106 responses

9.9

107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

N-able N-sight

Productsamenvatting

N-able N-sight is een oplossing voor remote monitoring and management die endpoint management, remote access en ticketingtools biedt om het IT-beheer te verbeteren. MSP’s en IT-professionals monitoren en beheren op afstand apparaten, complexe netwerken en hun IT-infrastructuren met behulp van N-sight. De diensten van N-able zijn ontworpen om kleine en middelgrote ondernemingen te beheren en te beveiligen, door fysieke, hybride en cloudomgevingen te vereenvoudigen met een veilig platform.

Gebruikscases

Remote support:
Met deze functie kunnen IT-technici of ondersteunend personeel apparaten of systemen op afstand benaderen en bedienen voor probleemoplossing, onderhoud en assistentie:
Remote tasks functie:
IT-beheerders kunnen op afstand verschillende taken uitvoeren op computers of apparaten binnen een netwerk. Het automatiseert routineonderhoud, implementeert software-updates en beheert configuraties op meerdere eindpunten.
Automatisering:
N-sight biedt IT-automatiseringsfuncties en vooraf geconfigureerde scripts, waarmee IT-professionals workflows kunnen stroomlijnen en de efficiëntie kunnen verhogen.

Tekortkomingen

Customer support:
Sommige gebruikers hebben aangegeven dat de klantenondersteuning van N-able verder verbeterd zou kunnen worden, inclusief het aanbieden van uitgebreidere online gidsen.
Vertraagde acties:
Het implementeren van scripts & patches neemt enige tijd in beslag en het kan moeilijk zijn om problemen op te lossen en het succes van de ondernomen acties te garanderen.
Waarschuwingen:
Klanten klagen dat N-able veel valse waarschuwingen genereert, die handmatig moeten worden gevalideerd door technici.

SuperOps

Productsamenvatting

SuperOps is een uniforme oplossing voor remote monitoring en management (RMM) die zich richt op snelgroeiende kleine tot middelgrote bedrijven.

Gebruikscases

Patch management:
Dankzij geautomatiseerde patching kunnen SuperOps-gebruikers ervoor zorgen dat apparaten en servers voldoen aan de industrienormen.
IT-automatisering:
SuperOps kan herhaalbare taken automatiseren om de behoefte aan handmatige interventie te verminderen. Dit platform biedt ook kant-en-klare scripts die vaak door MSPS worden gebruikt.
IT asset management:
Gebruikers kunnen alle hardware en software van een organisatie wereldwijd monitoren en op afstand toegang krijgen tot apparaten om afwijkingen en problemen op te lossen.

Tekortkomingen

Mist veel functies:
Als nieuwere oplossing op de markt mist SuperOps veel functies die meer volwassen RMM leveranciers wel hebben.
Problemen met ticketverkoop:
SuperOps ticketing functie mist quality-of-life functies en kan buggy zijn.
Beperkte integraties:
G2-reviewers hebben gezegd dat de lijst met integraties van derden nog moet worden uitgebreid.

NinjaOne

Why your peers choose us over N-able N-sight and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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N-able N-sight vs SuperOps

Ratings

N-able N-sight

SuperOps

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

N-able N-sight

Productsamenvatting

Gebruikscases

Tekortkomingen

SuperOps

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over N-able N-sight and SuperOps

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

N-able N-sight

SuperOps

Bronnen

Bedrijf

Contactgegevens

N-able N-sight vs SuperOps

Ratings

N-able N-sight

SuperOps

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

N-able N-sight

Productsamenvatting

Gebruikscases

Tekortkomingen

SuperOps

Productsamenvatting

Gebruikscases

Tekortkomingen

NinjaOne

Why your peers choose us over N-able N-sight and SuperOps

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

N-able N-sight

SuperOps

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