Ratings
SOTI MobiControl
SyncroMSP
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
SOTI MobiControl
Product Summary
SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.
Use Cases
- User interface:
SOTI MobiControl features a user interface that simplifies device management. - Remote session:
Users like the platform’s remote session feature for its reliability and efficiency. - Application deployment:
SOTI MobiControl’s application deployment process is straightforward.
Shortcomings
- iOS support:
Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved. - Tech assistance:
Getting help from their tech and customer care can be challenging. - Geo-location map:
SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.
SyncroMSP
Productsamenvatting
SyncroMSP is in de eerste plaats ontworpen voor managed service providers (MSP’s) en is een softwareplatform dat integrale oplossingen voor groeiende MSP’s consolideert. Met geïntegreerde RMM-, PSA- en remote access tools kunnen organisaties front-end en back-end activiteiten monitoren, beheren en automatiseren. SyncroMSP kan ook integreren met populaire MSP business tools.
Gebruikscases
- PSA:
Met SyncroMSP kunnen gebruikers klantgerichte problemen aanpakken, zoals aangepaste helpdeskworkflows. - Remote management:
Gebruikers kunnen eindpuntapparaten vanaf één hub monitoren en gedetecteerde problemen oplossen. - Patch management:
SyncroMSP detecteert apparaten die patches missen en pusht updates van het besturingssysteem en applicaties van derden. Gebruikers kunnen patches plannen en ook de script engine en scriptbibliotheek gebruiken om updates te automatiseren.
Tekortkomingen
- User interface:
SyncroMSP heeft een dashboard dat wat verbeteringen kan gebruiken op het gebied van aanpassing voor een betere gebruikerservaring. - Customer support:
Sommige gebruikers hebben aangegeven dat hun support vaak algemene antwoorden geeft en er dagen of weken over kan doen om een ticket volledig op te lossen. - Mobiele problemen:
Gebruikers hebben gemeld dat de mobiele app van SyncroMSP niet goed werkt, waardoor het moeilijk is voor buitendienstmedewerkers om het platform te gebruiken.
NinjaOne
Why your peers choose us over SOTI MobiControl and SyncroMSP
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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