Fos net logo white

Industri:

Hovedkvarter:

Romford

Produkter som brukes:

Fos.net Migrates 4,000 Endpoints to NinjaOne in Less Than 2 Weeks

Utfordringer
  • Lack of support
  • Limited technician bandwidth
  • Constant platform breaks
  • Expensive platform costs
Resultater
  • Unlimited, free customer support
  • 250:1 employee to support technician ratio
  • Consistent, reliable, affordable solution
Fos net logo black

Industri:

Hovedkvarter:

Romford

Produkter som brukes:

Oversikt

Established in 1995, FOS.net has earned its stripes with experience providing IT services for the small to midsized UK market. Nick Archer, technical manager at FOS.net, saw continuous failings from its previous RMM solution. He quickly began researching possible solutions and, after trialing NinjaOne, decided it was the perfect tool for their organization. Find out how FOS.net seamlessly migrated 4,000 endpoints to NinjaOne in under two weeks while enhancing the overall efficiency of its IT department.

Seamless change management

«We deployed NinjaOne to 4,000 devices in under two weeks, and that was one man doing the job,» said Archer. «A few server reboots, a few pc reboots and that was it. There was very little…disruption for our customers.”

World-class customer support

“When I speak to someone at NinjaOne, we get through to extremely knowledgeable, friendly people [instantly]. Most things are wrapped up the same day we open a ticket. This means we can expedite repairs with customers,» said Archer.

Built for growth

«We are a far more efficient team because of NinjaOne. Our customers are better off with NinjaOne because we deliver a better service to them. NinjaOne is quicker, more efficient and creates less work. We’re now a slicker and more nimble organization,» said Archer.

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