UI expedites onboarding
“NinjaOne has almost no learning curve,” said Estephan. “The UI is easy to use and intuitive and it makes my team more efficient. Onboarding a new technician no longer takes a month, it takes half a day.”
Customer-centric support
NinjaOne’s quality of support is night and day when compared to Kaseya. “Every interaction with NinjaOne isn’t about getting me to sign a new contract or buy something I don’t need,” said Estephan. “I feel like I have an actual relationship with the people I talk to at NinjaOne.”
One-click and that’s it
“When the NinjaOne team [demonstrated] how easy it was to add a device – literally just one click, then ‘add device’ — my whole team was shocked,” Estephan said.
