Click, connect, resolve. Single-click remote access.
Manage and control Windows and Mac endpoints with one click from the NinjaOne console
Fast, easy, and powerful remote access for all your endpoints
Connect to any endpoint
Gain access to any managed endpoint in seconds with one click directly from the NinjaOne console for troubleshooting or support.
Resolve issues quickly
Use the intuitive toolbar with every type of tool you need – from resolution adjustment to command line access – for fast issue resolution.
Designed for ultimate security
Securely access endpoints using x25519 with XSalsa20 and Poly1305 encryption and authentication technology.
Features and Solutions
Remote Management Software How You Want It
NinjaOne integrates seamlessly with TeamViewer, Splashtop, and Connectwise ScreenConnect – three best-in-class solutions – as well as our own RDP tool. All three are supported with our product bundles.
Support for Multiple Platforms
All NinjaOne Remote Access solutions work with Windows and Mac devices. NinjaOne’s integration with ConnectWise Connect also supports Linux devices.
Outstanding Visibility
Patch endpoints faster with zero-touch automation and leverage flexible scheduling to improve patching consistency.
Security, Built In
NinjaOne remote tools use TLS and AES encryption, all actions taken on devices are meticulously logged, and include end of session lock out features.
Device > Click > Connect
Remotely connect to devices right from the NinjaOne Device page or directly from a ticket – no signing in, no changing tabs – just fast connection to the endpoint from your NinjaOne console.
Powerful Technician Toolset
All NinjaOne remote tools offer a comprehensive set of easily accessible troubleshooting capabilities that make actions like reboots, file transfers, and launching terminal windows fast and easy.
End User Remote Access
Through the NinjaOne end-user portal, end users can access internal devices quickly and securely. Access is granted through permission settings in NinjaOne.
Support Remotely Even While On the Go
All NinjaOne remote access tools work from the NinjaOne mobile app so even if you’re not at your desk you can provide emergency support right from your phone.
In-Session User Communication
Live chat is supported on NinjaOne remote tools to easily converse with the end user. TeamViewer also supports audio and video calls for real-time exchanges.
Discover value in 5 minutes.
Customers love NinjaOne
0
%
saved time on manual tasks through automation
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%
reduced ticket volumes and resolution times
0
%
replaced 3-4 tools with NinjaOne
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NinjaOne kicks IT into hyperdrive, and helps DECKED keep pace with rapid growth
Events, Updates, and Resources
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Ready to simplify the hardest parts of IT?
Resources
FAQs
What is Remote Management Software?
Remote management software, also known as RMM software, embodies the answer to the question: “What is remote monitoring and management software?” It stands as an indispensable technology for IT professionals, enabling streamlined management and maintenance of devices and systems from a distance.
This software equips teams with a comprehensive toolkit for administering various elements of IT infrastructure, including servers, workstations, mobile devices, network devices, and applications.
Capable of facilitating tasks like software deployment, patch management, and security oversight remotely, RMM software is crucial for organizations with widespread workforces, allowing centralized control of IT assets. Ultimately, remote device management software is pivotal for enhancing operational efficiency and safeguarding the security and reliability of IT systems and services.
What is a remote management tool?
A remote management tool, also known as remote monitoring management software, is a specialized application that allows IT professionals to remotely access, monitor, and manage computers and systems.
These tools are crucial for tasks such as providing remote support, managing updates, and monitoring system health, enabling administrators to perform these actions without needing physical access to the devices. They are particularly useful for support teams and managed service providers to ensure the continuous operation and maintenance of IT assets across various locations.
How can I remotely access another computer?
Our remote control solutions enable you to take control of attended or unattended endpoints with a single click and is available out of the box with virtually no setup. Whether you use Splashtop, TeamViewer, ConnectWise Control, or RDP, your connection will be fast, secure, and stable so you can complete tasks faster.
What is remote access management?
NinjaOne allows you to manage granular permissions and action logs to ensure only users with correct permissions access their assigned endpoints; IT can audit device access.
What is the difference between MDM and RMM?
Mobile Device Management (MDM) and Remote Monitoring and Management (RMM) have distinct focuses. MDM is specifically tailored for overseeing mobile devices, enabling IT administrators to implement policies and safeguard corporate data on smartphones, tablets, and other mobile devices.
RMM encompasses remote monitoring and management tools for a broader range of IT assets, including computers, servers, and network devices. RMM solutions offer features for system health monitoring, updates management, and remote issue resolution.
The best remote management tools depend on the specific needs of an organization. NinjaOne is a top-rated RMM tool, known for its cloud-based platform, ticketing system, and comprehensive security features, making it a strong choice for IT professionals seeking to maintain oversight and provide proactive support.
How do I use remote desktop management?
To utilize remote desktop management, start by installing reliable remote management software on both the local and remote computers. Once the software is installed, launch it on the local computer and establish a secure connection to the remote computer using the provided credentials.
After successfully establishing the connection, you gain the ability to remotely control the target computer. This grants you access to its desktop, the ability to run applications, transfer files, and carry out essential administrative tasks. Additionally, leverage the software’s monitoring and troubleshooting features to effectively identify and resolve any potential issues that may arise on the remote computer.
When you have completed your tasks, ensure that you properly end the remote session to disconnect from the remote computer. Following these steps allows you to effectively use remote desktop management and streamline your IT operations.
Choosing the best remote management software is crucial and depends on individual needs, including security requirements, the number of devices to manage, and the complexity of the tasks. It is essential to assess various options and select one that best meets these specific requirements.