How to Automate 10 Common IT Time Wasters
Get your how-to guide to tackling 10 of the most common IT time wasters. Learn how to reduce ticket volume 20%-50%, stop relying on end users to regularly reboot their devices, enable users to restore their own files and save time, and more.
Shadow IT Report
Shadow IT, or unmanaged devices or software, in an organization represents an opportunity for MSPs to deliver more value and tighten their clients’ security. The truth is, shadow IT isn’t so innocent and it carries the risk of violating data privacy laws, distorting IT budgets and more. Read more to get insight into how shadow IT is impacting the organization and how to turn security gaps into opportunities.
2023 Patch Management Best Practices Guide
Get insight into when to schedule patching scans and updates, how to configure patching approvals, the most common patching profiles, and more.
The Ultimate Guide to Using Chatbots for MSP Lead Generation
Learn how chatbots can help you generate more leads for your MSP by responding to inbound interest faster and more effectively.
What Should You Be Monitoring with Your RMM? 28 Recommendations
Wondering what you should be monitoring with your RMM? This remote monitoring checklist will give you 28 recommendations to implement.
Managed Services Pricing Calculator
Are your managed services offerings as profitable as they should be? Use this free calculator to determine your costs, margins, and optimal pricing.
Making the Case for Remote Monitoring and Management
Making the Case for Remote Monitoring and Management This infographic provides you with the facts and insights you need to make the case for an RMM at your company or sell to your clients. DOWNLOAD NOW With employees wasting 8+ hours per month on IT issues, IT efficiency has a direct impact on businesses. For […]
MSP Sales Cadences Stats: When and How Often to Reach Out to Leads
Looking to improve response rates for your MSP sales outreach? Find out what the numbers say about the best times to reach out and how many sales touches to plan for.
Google My Business for MSPs
Looking for a low-hanging fruit opportunity to generate more leads for your MSP? Optimizing your Google My Business listing is a low-effort project that has big potential.
19 MSP Lead Generation Ideas That Don’t Require Being In-Person
Looking for more MSP lead generation ideas now that you can’t rely on in-person conferences and events? We’ve got you covered.
How to Nurture and Convert Your Sales Leads
How do you turn cold leads into warm opportunities? Join us as we share examples of how to build appointment-winning sales cadences and email nurt ure campaigns with MSP marketing expert Kevin Clune.
How to Remotely Manage BitLocker Disk Encryption Using PowerShell and NinjaOne
Still manually managing BitLocker disk encryption? Use NinjaOne and PowerShell to automate encryption along with collecting and storing recovery keys.
Managed Services Agreement Template
Whether you’re starting out with your first MSA or revisiting your current one, this example managed services agreement template will provide a solid basis for comparison. It’s been updated to apply to these times, with Force Majeure language and sample clauses addressing remote work, payment deferrals, and more.
Updating Your MSA for the New Normal
Find out what new terms and conditions MSPs need to consider adding to their managed services agreements to protect themselves from new liability and payment issues.
4 Ways to Remotely Uninstall Software (and Keep it Uninstalled with Automation)
Learn how NinjaOne can help you automate the process of remotely uninstalling software across client end-users or entire organizations.
Ransomware Resiliency Report 2020
New research conducted by NinjaOne and Coveware highlights the gap in perceived risk and anticipated damage from ransomware attacks vs. the reality.
Adapting Sales and Marketing During the Crisis
For this week’s MSP Live Chat we were joined by Kevin Clune, co-founder at MSP Growth Hacks, to answer a question we’ve been hearing a lot: “How are you supposed to be generating leads and new clients for your MSP during a time like this?”
Handling COVID-Related Requests for Discounts, Deferrals, and Cancellations
Hear how fellow MSPs are adapting their approach to client communication during this crisis, and how they’re responding to requests for things like discounts, deferments, or contract changes.
Adapting to COVID-19: Force Majeure Updates for Your Managed Services Agreement
If you’re like many MSPs, you may be finding that your Managed Services Agreement doesn’t adequately cover the current COVID-influenced circumstances. These sample clauses can help.
How to Get Financial Aid via the Paycheck Protection Program (PPP)
Trying to navigate the Paycheck Protection Program (PPP) to receive potentially business-saving financial aid for your MSP? Tune in to this MSP Live Chat session where accountant and financial advisor Joel Friend took on all questions.