Turning Customer Feedback into Rocket Fuel - NinjaOne

If you’re like most high-performing MSPs, you’re already collecting customer feedback like CSAT and NPS scores. The big question is what are you actually doing with it?

In this on-demand webinar Cory Brown, co-founder of Simplesat, and NinjaRMM’s Director of Content, Jonathan Crowe, dive into ways you can collect more meaningful feedback, more easily, and then transform it into rocket fuel for your business.

What you’ll learn:

The importance of collecting feedback proactively (rather than assuming no news is good news)
How to engage with customers who do leave feedback more effectively
Ways you can transform feedback data into actionable business intelligence for you AND your clients
How to leverage feedback in the form of reviews, testimonials, and case studies
Ways to streamline and automate all of the above

Watch the webinar now

Making CSAT & NPS Data More Actionable, with NinjaRMM and Simplesat

5-star rated from Managed Service Providers and IT Pros

What our MSPs are saying about NinjaOne:

The exciting thing about NinjaOne is that it is a one-stop shop. NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.

John Kavati

Global Director of IT Operations at Patra

We’ve been able to use Ninja’s automation functionality to save time on device setup, application deployment, and patching, which is a huge time saver. There is a lot in Ninja that we can just set and forget.

Brian Kindt

IT Director
Cherry Republic

NinjaOne allows me to have an extremely lean IT support team. Common industry average is roughly 70 employees to one IT staff. I’m at 252.

Ken Taylor

CTO
RESICAP

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