Resource Center
Ready to uncomplicate and grow your IT business or career?
These resources will help you get there faster, with less stress.
IT Ops
IT Ops
-
Patch Management – A Dummies Guide
Get Guide
-
NinjaOne Mobile Device Management: An Essential Guide
Get Guide
-
eBook: The Dos and Don’ts of MDM
Get Guide
-
Endpoint Monitoring and Alerting Playbook for MSPs
Get Guide
-
Tome of Backup Best Practices
Get Guide
-
How to Choose the Right Unified Endpoint Management (UEM) Solution
Get Guide
-
Top 5 Endpoint Management Trends for IT
Read Article
-
Software Deployment User Guide
Get Guide
-
IT Automation Maturity Matrix
Get Guide
-
Backup Buyer’s Guide
Get Guide
-
IT Manager’s Guide to Adopting an Automation Mindset
Get Guide
-
The Endpoint Defense Playbook
Get Guide
-
Building a Lean IT Stack for Tech Companies
Get Guide
-
Patch Management Buyer’s Guide for IT Directors
Get Guide
-
End User Onboarding and Offboarding Checklist
Get Guide
-
Measuring Success in IT
Get Guide
-
Beating the Talent Shortage: IT Hiring & Recruiting Guide
Get Guide
-
The Pitfalls of IT Tool Sprawl
Get Guide
-
Helpdesk Efficiency Guide
Get Guide
-
Making The Case for Unified IT Management
Get Tool
-
Hybrid Work in 2022: How IT is Managing
Get Guide
-
Proactive IT Management Guide
Get Guide
-
Backup Solutions for a Changing Workplace
Get Guide
-
Global IT Technical Debt in 2021
Get Guide
-
Remote IAM
Get Guide
-
Mobile Device Management (MDM) vs Remote Monitoring and Management (RMM)
Get Guide
-
Adapting to the Digital Future: IT Efficiency in 2021
Get Guide
-
How to Automate 10 Common IT Time Wasters
Get Guide
-
Shadow IT Report
Get Guide
-
2023 Patch Management Best Practices Guide
Get Guide
-
What Should You Be Monitoring with Your RMM? 28 Recommendations
Read Article
-
Making the Case for Remote Monitoring and Management
Get Guide
-
How to Remotely Manage BitLocker Disk Encryption Using PowerShell and NinjaOne
Read Article
-
4 Ways to Remotely Uninstall Software (and Keep it Uninstalled with Automation)
Read Article
-
Practical PowerShell for MSPs
Watch Video
-
Syncing a CSV with Active Directory
Read Article
-
3 Ways to Keep Active Directory Clean
Read Article
MSP Growth
MSP Growth
-
MSP ROI Survey
Read Article
-
Endpoint Monitoring and Alerting Playbook for MSPs
Get Guide
-
2024 IT Priorities On-Demand Webinar
Watch Video
-
Leading IT Trends for 2024: Embracing Automation, Security, and Consolidation
Get Guide
-
Top 5 Endpoint Management Trends for IT
Read Article
-
A Warlock’s Guide to Selling Security Services
Get Guide
-
MSP Software Guide
Get Guide
-
ReBootcamp 2023
Watch Video
-
Beating the Talent Shortage: IT Hiring & Recruiting Guide
Get Guide
-
Selling Endpoint Backup for Remote & Hybrid Environments
Get Guide
-
MSP Ransomware Response Planning Checklist
Read Article
-
MSP Sales Process Guide & Checklists
Get Guide
-
Pre-Paid IT Support Hours Agreement Template
Get Tool
-
2023 Patch Management Best Practices Guide
Get Guide
-
The Ultimate Guide to Using Chatbots for MSP Lead Generation
Read Article
-
What Should You Be Monitoring with Your RMM? 28 Recommendations
Read Article
-
Managed Services Pricing Calculator
Get Tool
-
MSP Sales Cadences Stats: When and How Often to Reach Out to Leads
Read Article
-
Google My Business for MSPs
Get Guide
-
19 MSP Lead Generation Ideas That Don’t Require Being In-Person
Read Article
-
How to Nurture and Convert Your Sales Leads
Watch Video
-
Managed Services Agreement Template
Get Tool
-
Updating Your MSA for the New Normal
Watch Video
-
Adapting Sales and Marketing During the Crisis
Watch Video
-
Handling COVID-Related Requests for Discounts, Deferrals, and Cancellations
Watch Video
-
Adapting to COVID-19: Force Majeure Updates for Your Managed Services Agreement
Read Article
-
How to Get Financial Aid via the Paycheck Protection Program (PPP)
Watch Video
-
MSP Reactions to COVID-19
Watch Video
-
Transitioning to a Remote Workforce, Quickly: Solving the Top 5 IT Challenges
Read Article
-
How to Design Your Own MSP Marketing Brochure
Read Article
-
Everything You Need to Know About Retargeting Ads
Get Guide
-
Turning Customer Feedback into Rocket Fuel
Watch Video
-
Top 5 MSP Strategies for Using Your QBR as a Sales Tool
Read Article
-
The Complete MSP Marketing Guide to Advertising on Facebook, LinkedIn, YouTube, and Instagram
Get Guide
-
Video: Tearing Down the Best MSP Websites
Watch Video
-
The Ultimate Guide to Paid Search Ads for MSPs
Get Guide
-
The Ultimate Guide to Local SEO for MSPs
Get Guide
-
Building the Right MSP Website: How to Get More Visitors and Leads
Read Article
-
Creative Direct Mail Ideas to Steal
Read Article
-
7 Tactics for Getting More Referrals
Read Article
-
Building a $6 Million MSP Business: 5 More Things I Wish I’d Known
Read Article
-
How Firing Customers Fueled This MSP’s Growth
Read Article
-
How to Convert Break/Fix Customers
Read Article
-
What Managed Services Have to Offer
Read Article
-
Building the Right MSP Software Stack
Read Article
-
How to Improve Customer Retention
Read Article
-
3 Ways to Increase Revenue from Existing Customers
Read Article
-
Pricing Strategies to Boost Profitability
Read Article
-
A Practical Growth Strategy for 2023
Read Article
-
How to Build a Customer Acquisition Strategy
Read Article
-
7 Steps to Scaling Your Services
Read Article
-
How to Take Advantage of Windows 7 EOL
Read Article
-
Achieving Predictability in RMM
Read Article
-
This MSP Wins Clients by Being Easier to Do Business With (And Picking the Right Tools)
Read Article
-
Selling to Involuntary IT Managers
Read Article
-
The Break/Fix to Managed Services Transition Kit
Get Guide
-
MSP Growth Planning Checklist
Get Guide
-
Securing a Financial Services Firm and Bringing it Back into Compliance
Read Article
NinjaOne
NinjaOne
-
NinjaOne Mobile Device Management: An Essential Guide
Get Guide
-
ESG Economic Validation Report 2024
Read Article
-
Endpoint Monitoring and Alerting Playbook for MSPs
Get Guide
-
2024 IT Priorities On-Demand Webinar
Watch Video
-
SysAdmin Software Guide
Get Guide
-
Leading IT Trends for 2024: Embracing Automation, Security, and Consolidation
Get Guide
-
How to Choose the Right Unified Endpoint Management (UEM) Solution
Get Guide
-
Software Deployment User Guide
Get Guide
-
NinjaOne Onboarding Guide
Get Guide
-
Driving Automation and Efficiency with NinjaOne Policies
Get Guide
-
NinjaOne Dashboard Overview
Get Guide
-
NinjaOne Quick Deployment Guide
Get Guide
-
ReBootcamp 2023
Watch Video
-
G2 2021 RMM Report
Read Article
Security
Security
-
Building a Security First Reputation With NinjaOne
Get Guide
-
Ransomware: The Perils of Waiting to Backup
Get Guide
-
Top 5 IT Security Fundamentals
Get Guide
-
Gartner® Report: Modernize Windows and Third-Party Application Patching
Get Guide
-
2023’s Top Vulnerabilities and The Power of Patch Management
Get Guide
-
2024 IT Priorities On-Demand Webinar
Watch Video
-
Leading IT Trends for 2024: Embracing Automation, Security, and Consolidation
Get Guide
-
How to Choose the Right Unified Endpoint Management (UEM) Solution
Get Guide
-
A Warlock’s Guide to Selling Security Services
Get Guide
-
The Endpoint Defense Playbook
Get Guide
-
Patch Management Buyer’s Guide for IT Directors
Get Guide
-
Endpoint Hardening Checklist
Get Guide
-
Jurassic SOC
Watch Video
-
Incident Response Plan Template
Get Guide
-
Rogue WAN: A Data Breach Story
Watch Video
-
MSP Security Summit
Watch Video
-
Ransomware Resiliency Report 2020
Get Guide
-
Must-Know Ransomware Statistics and Attack Trends 2023
Read Article
-
Top Phishing Lures and Malicious Email Disguises to Watch Out For
Read Article
-
6 Keys to Surviving a Ransomware Outbreak
Read Article
-
Surviving Ransomare Pt 3: Legal Risk & Cyber Insurance FAQs
Watch Video
-
Cybersecurity Stats You Need to Know in 2019
Read Article
-
How MSPs Are Using Endpoint Detection & Response Tools
Read Article
-
How to Survive a Coordinated Ransomware Attack
Watch Video
-
MSP’s Hype-Free Guide to EDR
Get Guide
-
2019 MSP Cybersecurity Checklist
Get Guide
-
How DNS Protection Stops Malware
Watch Video
Tech Stack
Tech Stack
-
2024 IT Priorities On-Demand Webinar
Watch Video
-
SysAdmin Software Guide
Get Guide
-
Top 5 Endpoint Management Trends for IT
Read Article
-
MSP Software Guide
Get Guide
-
IT Director’s Guide to SysAdmin Software for 2023
Get Guide
-
How MSPs Are Using Endpoint Detection & Response Tools
Read Article
-
Building the Right MSP Software Stack
Read Article
-
How to Pick a RMM
Read Article
-
Best of Breed, Best in Class, or Both?
Read Article
Most Popular Resources
Are your managed services offerings as profitable as they should be? Use this free calculator to determine your costs, margins, and optimal pricing.
Read More
Whether you're starting out with your first MSA or revisiting your current one, this example managed services agreement template will provide a solid basis for comparison. It's been updated to apply to these times, with Force Majeure language and sample clauses addressing remote work, payment deferrals, and more.
Read More
IT you know. But when it comes to building a successful managed services provider business, the learning curve can be steep. In this post, Dedicated IT's Aaron Underhill shares five key lessons he learned on the way to growing the company's revenue 10x in just five years.
Read More