NinjaOne Reviews

Read real customer reviews about NinjaOne’s software

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases, including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

Customers Rate NinjaOne No.1 in 12 IT Categories

NinjaOne is once again awarded top spot in the latest G2 Report 

G2 Leader - Winter 2025

Endpoint Management

G2 Leader - Winter 2025

Patch Management

G2 Momentum Leader - Winter 2025

MDM

G2 Leader - Winter 2025

RMM

G2 Leader - Winter 2025

Enterprise IT Management

G2 Leader - Winter 2025

IT Asset Management

G2 Leader - Winter 2025

Network Monitoring

G2 Leader - Winter 2025

Remote Support

G2 Leader - Winter 2025

Online Backup

G2 Leader - Winter 2025

PC Backup

G2 Leader - Winter 2025

Unified Endpoint Management

G2 Leader - Winter 2025
IT Service Management

“NinjaOne Wins SC Award for Best Customer Service”

Refreshing Technical Support

With NinjaOne, you’re not a ticket or a number on a screen. You’re a person with a real business who we want to succeed. Consider our support team to be an extension of your company. We believe in transformational, not transactional, interactions and are always looking for ways to “wow” you.

Average 1st response time

Minutes

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Ranked

#1

Support

Average CSAT Score

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“Simply the best support we could ever ask for, and I’ve 
worked with a lot of RMMs”

NinjaOne’s software & feature reviews

NinjaOne Endpoint Management Reviews

NinjaOne Patch Management Reviews

NinjaOne MDM Reviews

NinjaOne RMM Reviews

NinjaOne Remote Control Reviews

NinjaOne Backup Reviews

NinjaOne Endpoint Security Reviews

NinjaOne Documentation Reviews

Pros of NinjaOne

Unified Management Reviews

IT Efficiency Reviews

Automation Reviews

Common questions related to NinjaOne reviews 

What does NinjaOne do? 

NinjaOne is an Automated Endpoint Management Platform developed to help IT professionals efficiently automate the hardest parts of IT, deliver real-time visibility, security, and control over all endpoints through a single, centralized platform.

NinjaOne is a platform designed to consolidate vital IT functionalities into one centralized interface. Some features that NinjaOne offers include:

  • Patch management
  • Mobile device management
  • Software deployment
  • Remote access and control
  • Endpoint security
  • Endpoint backup and ransomware recovery
  • Scripting and automation
  • IT documentation
  • Ticketing system

Yes, NinjaOne is SOC 2 Type 2 certified, ensuring it meets high standards for security, availability, and confidentiality. Our clients’ trust is always one of the many factors we prioritize and take seriously.

NinjaOne supports major operating systems including Windows, macOS, and Linux. NinjaOne also supports Android, iOS, and iPadOS for its MDM tool, proving its value as a comprehensive IT management solution.

NinjaOne has been shown to boost productivity, enhance security, and reduce costs for IT teams and managed service providers. Additionally, the platform is obsessed with customer success, providing free and unlimited onboarding, training, and support. Finally, NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

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