Automate endpoint management and security

Increased automation and efficiencies with the No. 1 RMM make for secure and satisfied customers

Monitor, patch, and secure all your clients’ devices at scale

Simplify operations for radical efficiency

Increase technician efficiency by 95% with out-of-the-box automations that support complex, multi-step workflows.

Gain power from simplicity

Our intuitive UI is simple to set up and easy to learn and use. The majority of our MSPs are up and running in as little as one week – or less.

Elevate the client experience

Proactive alerting and automated remediation minimize downtime and improve client satisfaction​.

Features and Solutions

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One-click device actions

Initiate actions, deploy remediations, stop tasks, and initiate terminal sessions in the background for hands-on management without interrupting end-users.
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Auto-remediation

Fully automate the detection and resolution of endpoint issues such as stopped services, missed reboots, open ports, and missing applications with condition-based script deployments.

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Unlimited scalability

Whether you’re managing 50 or 150,000 endpoints, WindowsMacLinux, or cloud-based devices, NinjaOne’s cloud-based infrastructure is fast, secure, and infinitely scalable.

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Fast, intuitive UI

Make your technicians more efficient with an intuitive interface that’s easy-to-learn, quick to navigate, centralizes actions, and cuts out extra clicks.

Discover value in 5 minutes.

Customers love NinjaOne

0 %
saved time on manual tasks through automation
0 %
reduced ticket volumes and resolution times
0 %

replaced 3-4 tools with NinjaOne

TeamLogic IT Future-Proofs its Business by Managing 100,000+ Endpoints with NinjaOne
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TeamLogic IT Future-Proofs its Business by Managing 100,000+ Endpoints with NinjaOne

Events, Updates, and Resources

This is why customers love us

Rated #1 on G2

G2’s No.1-Rated RMM Tool

Thanks to our incredible customers, NinjaOne RMM remains G2’s No.1 RMM for the 22nd consecutive quarter. We will continue to roll out innovative new features based on your valuable feedback and help you automate the hardest parts of IT.

G2 Leader - Fall 2024
G2 Momentum Leader - Fall 2024
G2 Leader - Fall 2024

Remote Support

G2 Leader - Fall 2024

Patch Management

G2 Leader - Fall 2024

MDM

NinjaOne Datto RMM Kaseya ConnectWise Automate N-Central Atera GoTo Resolve Ivanti
Ease of Setup, Admin, and Use 94 90 77 84 80 93 91 87
Quality of
support
95 85 75 78 79 92 89 89
Device
Management
94 92 83 87 89 91 96 89
Remote
Monitoring
95 92 86 90 91 92 97 86
Patch
Management
91 86 81 84 83 87 88 87
Remote Access 94 89 86 86 90 93 86 86
Overall Average: 94 89 81 85 85 91 91 87
Ready to simplify the hardest parts of IT?

FAQs

Remote monitoring and management (RMM) software is a cloud-based platform that allows IT professionals to monitor and manage devices and systems on a network remotely.

RMM software can be used to:

  • Gather information from remote endpoints and networks to assess their health. This information can include things like CPU usage, memory usage, disk space usage, and network traffic.
  • Perform various remote IT management tasks on them without disruption. This includes things like deploying software updates, running scripts, and troubleshooting problems.

RMM software is most widely used by managed service providers (MSPs). However, it is also becoming increasingly common for internal IT departments to use RMM software. This is because RMM software can help to:

  • Proactively identify and resolve problems. RMM software can be used to monitor devices and systems for potential problems, such as outdated software or security vulnerabilities. This can help to prevent problems from occurring and save time and money in the long run.
  • Provide support to end users. RMM software can be used to remotely access devices and systems, even if they are not physically located at the same site. This can be helpful for troubleshooting problems, deploying software updates, and providing support to end users.

Here are some additional benefits of using RMM software:

  • Reduce costs. RMM software can help to reduce IT costs by automating tasks and providing insights into IT infrastructure.
  • Improve security. RMM software can help to improve security by monitoring devices and systems for security vulnerabilities and providing alerts when problems are detected.
  • Increase compliance. RMM software can help to increase compliance by providing reports on IT assets and activities.

If you are looking for a way to monitor and manage your IT devices and systems remotely, RMM software is an excellent option to consider.

Under the right conditions and management, an RMM tool can help IT providers completely transform their operations, making them more efficient, more effective, and — in the case of MSPs — more profitable. Here are a few of the benefits of using RMM software that IT providers value most:

Complete visibility and control from a central location. That means it’s easy for MSPs or IT Teams of any size to support, secure, and manage hundreds or thousands of endpoints. Even the most heterogeneous environments that may be running Windows, Mac, Linux, and virtual machines – desktops or servers – can be seen and managed from one console.

Comprehensive IT management via a single pane of glass: Thanks to integrations with endpoint security, backup, PSA, and other software, RMM dashboards can serve as a central control panel, dramatically cutting down on the number of screens techs and admins have to toggle back and forth between during the day.

Automation makes support scalable: Streamlining and automating workflows frees techs from time-consuming manual tasks and empowers them to support more users and endpoints.

Proactive rather than reactive support: RMM software allows service providers to escape the disruptive cycle of constantly putting out fires, and instead helps them get ahead of potential issues and avoid downtime and disruption altogether (find out how the right RMM can help you transition from providing break/fix support to generating recurring revenue with managed services).

Within the context of an RMM, management refers to managing any device, on any network, from any location
NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:

  • Remote command line / PowerShell / terminal
  • Task manager / activity monitor
  • File explorer / finder
  • Services manager
  • Registry editor
  • Script deployment tool

Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:

  • Performance thresholds (e.g. CPU usage, storage utilization, etc)
  • Applications, processes, services, and daemons
  • Device state and status
  • Hardware changes
  • And more

Remote monitoring services provide the tools to monitor your IT infrastructure from anywhere. NinjaOne RMM provides this capability from a single-pane-of-glass and allows you to create custom alerts based on system performance. The NinjaOne RMM platform monitors:

  • Windows and Mac workstations and laptops
  • Windows servers
  • Cloud infrastructure
  • Network devices, including printers, firewalls, routers, and switches

Remote management tools allow you to remotely manage a device or a network from a remote location. NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:

  • Remote command line / PowerShell / terminal
  • Task manager / activity monitor
  • File explorer / finder
  • Services manager
  • Registry editor
  • Script deployment tool

Remote maintenance with RMM software allows technicians to deploy software, manage updates, run scripts, and remotely connect to machines to troubleshoot and fix problems without interrupting the end user.

No. Security risks can be created by how RMM tools are used (or misused).

NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:

  • Remote command line / PowerShell / terminal
  • Task manager / activity monitor
  • File explorer / finder
  • Services manager
  • Registry editor
  • Script deployment tool

Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:

  • Performance thresholds (e.g. CPU usage, storage utilization, etc)
  • Applications, processes, services, and daemons
  • Device state and status
  • Hardware changes

And more

NinjaOne integrates with all the best professional service automation (PSA) providers, including Accelo, Autotask, SherpaDesk, ConnectWise, and more. We recommend integrating your PSA solution with your RMM software for greater efficiency and ease of use. You can find all the PSA solutions that integrate with NinjaOne on the integrations page. Ensure that all your IT management and business management tools work together by integrating your PSA software with NinjaOne RMM.

NinjaOne RMM offers pay-per-device pricing that allows users to pay monthly for what they need. To receive your custom quote for NinjaOne RMM, visit the pricing page and input your information. If you want to test Ninja before receiving a quote, sign up for a free trial of NinjaOne RMM. With the free trial, you gain full access to all NinjaOne RMM features so you can explore and become familiar with the solution.

NinjaOne RMM is not an open-source RMM tool. An open-source solution allows anyone to view, modify, and change its source code. It’s usually a free solution that is maintained via open collaboration. However, open-source RMM tools are very basic, only offering the bare minimum for features and benefits. For this reason, we recommend businesses to use RMM software that is not open-source, such as NinjaOne RMM.

NinjaOne has been rated the #1 RMM software 4 years in a row on G2 due to its ease of use, IT management capabilities, automation features, secure remote access, and much more. To unify and simplify IT management, NinjaOne’s RMM functions from a single pane of glass. When using NinjaOne RMM, users are able to gain insight and control over their IT environments, provide proactive support, reduce technicians’ workflows, and minimize costs.

MDM focuses on managing mobile devices while RMM is intended to be comprehensive. RMM software, like NinjaOne RMM, is so multi-use that many RMM solutions include their own MDM functionality.

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