2025 Spring G2 Report

Remote Monitoring
& Management

Spring into automation with G2’s No. 1 rated RMM tool.

01 — 06

NinjaOne RMM continues to flourish with No. 1 ranking from customers

02 — 06

Enterprise ranks NinjaOne best in class for Satisfaction

03— 06

Customers are buzzing about NinjaOne RMM’s continuous innovation

04 — 06

Beat IT Misery with G2’s leading Patch Management Software

05 — 06

NinjaOne Remote makes life sweeter with its No. 1 customer ranking

06 — 06

Ride the momentum and spring ahead with NinjaOne MDM

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Try G2's No. 1 Rated RMM Solution

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01 — 06

NinjaOne RMM continues to flourish with No. 1 ranking from customers

91% of MSPs say technicians can manage up to 250 additional endpoints with NinjaOne RMM.

key Data

G2 Leader Satisfaction Scores for RMM Software

100NinjaOne

72Average

key Data

G2 Likelihood to Recommend and Quality of Support satisfaction ratings for RMM

Likelihood to Recommend

Quality of Support

What customers are saying

“Having all IT assets under our control with RMM, MDM, and Patch Management is a significant benefit. The automation for setting and deploying assets gives us more control and allows us to offer better service.”

Up next

02 — 06

Enterprise ranks NinjaOne best in class for Satisfaction

Try G2's No. 1 Rated RMM Solution

02 — 06

Enterprise ranks NinjaOne best in class for Satisfaction

NinjaOne makes enterprise MSPs faster and more innovative.
G2 Best Relationship - Enterprise - Spring 2025
G2 Best Usability - Enterprise - Spring 2025
G2 Best Results - Enterprise - Spring 2025
G2 Most Implementable - Enterprise - Spring 2025
G2 Leader Enterprise - Spring 2025

key Data

Enterprise RMM Satisfaction Score

97NinjaOne

48Average

G2 Enterprise Grid for RMM

Rated No. 1 in Satisfaction on G2's Enterprise Grid for RMM. To qualify, a product must:

  • Monitor IT assets including endpoints, computers, and applications
  • Monitor network performance, security and availability
  • Discover and track IT-related issues
  • Allow remote administrators to access endpoints
G2 Enterprise Grid for RMM

What customers are saying

“Anyone who hasn't made the leap to upgrade their systems from one of the ‘Big Three’ RMMs to a modern, cloud-based tool like NinjaOne, will be surpassed by the up-and-comers who can operate leaner because of better, more efficient tech.”

Up next

03— 06

Customers are buzzing about NinjaOne RMM’s continuous innovation

Try G2's No. 1 Rated RMM Solution

03 — 06

Customers are buzzing about NinjaOne RMM’s continuous innovation

Continuous efficiency gains with the No. 1 RMM means more satisfied customers.

G2 Momentum Grid for MDM

NinjaOne brings home a 97 Momentum Grid Score in G2’s Spring 2025 report.

G2 Momentum Grid for RMM

What customers are saying

“Even though we’re extremely happy with NinjaOne now, it just keeps getting better. There are always new integrations and features coming along for us to take advantage of.”

Up next

04— 06

Beat IT Misery with G2’s leading Patch Management Software

Try G2's No. 1 Rated RMM Solution

04 — 06

Beat IT Misery with G2’s leading Patch Management Software

Your patch management solution for every situation.
G2 Leader - Spring 2025
G2 Momentum Leader - Spring 2025
G2 Leader - Small Business - Spring 2025
G2 Leader - Mid-Market - Spring 2025
G2 Leader Enterprise - Spring 2025

G2 Grid for Patch Management

Rated No. 1 on G2's Grid for Patch Management. To qualify, a product must:

  • Maintain a database of software, middleware, and hardware updates
  • Alert users of new updates or patch software automatically
  • Inform administrators of endpoints and users utilizing out-of-date software
G2 Grid for Patch Management - Spring 2025

key Data

G2 Score for Patch Management Software Leaders

97NinjaOne

72Average

What customers are saying

“Thanks to the intuitive NinjaOne user interface and the robust server patching, we were able to reduce our workload by 22%.”

Up next

05— 06

NinjaOne Remote makes life sweeter with its No. 1 customer ranking

Try G2's No. 1 Rated RMM Solution

05 — 06

NinjaOne Remote makes life sweeter with its No. 1 customer ranking

Customers vote NinjaOne No. 1 for Remote Support Software in Spring 2025.

key Data

G2 Score for Remote Support Software Leaders

96NinjaOne

72Average

Key Data

Remote Support Satisfaction Ratings

NinjaOne Score

Average Score

96 +5

Likelihood to Recommend

91avg

98 +7

Product Going in Right Direction

91avg

94 +2

Ease of Admin

92avg

96 +3

Ease of Doing Business with

93avg

94 +2

Ease of Setup

92avg

94 +1

Ease of Use

93avg

What customers are saying

“By deploying scripts and using NinjaOne’s remote tools, we’ve cut down how much time our technicians spend using remote access by 50%.”

Up next

06— 06

Ride the momentum and spring ahead with NinjaOne MDM

Try G2's No. 1 Rated RMM Solution

06 — 06

Ride the momentum and spring ahead with NinjaOne MDM

NinjaOne MDM helps customers enable better end-user experiences.
G2 Leader Enterprise - Spring 2025
G2 Momentum Leader - Spring 2025
G2 Best Results - Small Business - Spring 2025
G2 Leader - Mid-Market - Spring 2025
G2 Leader Enterprise - Spring 2025

G2 Momentum Grid for MDM

NinjaOne leads the pack with a 97 Momentum Grid Score in G2's Spring 2025 report.

G2 Momentum Grid for MDM

key Data

G2 Score for MDM Momentum Leaders

97NinjaOne

67Average

What customers are saying

“NinjaOne simplifies remote management for mobile devices. The ability to seamlessly control iPads with NinjaOne MDM is a game changer.”

Try G2's No. 1 Rated RMM Solution

01 — 06

NinjaOne RMM continues to flourish with No. 1 ranking from customers

91% of MSPs say technicians can manage up to 250 additional endpoints with NinjaOne RMM.

key Data

G2 Leader Satisfaction Scores for RMM Software

100NinjaOne

72Average

key Data

G2 Likelihood to Recommend and Quality of Support satisfaction ratings for RMM

Likelihood to Recommend

Quality of Support

What customers are saying

“Having all IT assets under our control with RMM, MDM, and Patch Management is a significant benefit. The automation for setting and deploying assets gives us more control and allows us to offer better service.”

Up next

02 — 06

Enterprise ranks NinjaOne best in class for Satisfaction

Try G2's No. 1 Rated RMM Solution

02 — 06

Enterprise ranks NinjaOne best in class for Satisfaction

NinjaOne makes enterprise MSPs faster and more innovative.

G2 Best Relationship - Enterprise - Spring 2025
G2 Best Usability - Enterprise - Spring 2025
G2 Best Results - Enterprise - Spring 2025
G2 Most Implementable - Enterprise - Spring 2025
G2 Leader Enterprise - Spring 2025

key Data

Enterprise RMM Satisfaction Score

97NinjaOne

48Average

G2 Enterprise Grid for RMM

Rated No. 1 in Satisfaction on G2's Enterprise Grid for RMM. To qualify, a product must:

  • Monitor IT assets including endpoints, computers, and applications
  • Monitor network performance, security and availability
  • Discover and track IT-related issues
  • Allow remote administrators to access endpoints
G2 Enterprise Grid for RMM

What customers are saying

“Anyone who hasn't made the leap to upgrade their systems from one of the ‘Big Three’ RMMs to a modern, cloud-based tool like NinjaOne, will be surpassed by the up-and-comers who can operate leaner because of better, more efficient tech.”

Up next

03— 06

Customers are buzzing about NinjaOne RMM’s continuous innovation

Try G2's No. 1 Rated RMM Solution

03 — 06

Customers are buzzing about NinjaOne RMM’s continuous innovation

Continuous efficiency gains with the No. 1 RMM means more satisfied customers.

G2 Momentum Grid for MDM

NinjaOne brings home a 97 Momentum Grid Score in G2’s Spring 2025 report.

G2 Momentum Grid for RMM

What customers are saying

“Even though we’re extremely happy with NinjaOne now, it just keeps getting better. There are always new integrations and features coming along for us to take advantage of.”

Up next

04— 06

Beat IT Misery with G2’s leading Patch Management Software

Try G2's No. 1 Rated RMM Solution

04 — 06

Beat IT Misery with G2’s leading Patch Management Software

Your patch management solution for every situation.

G2 Leader - Spring 2025
G2 Momentum Leader - Spring 2025
G2 Leader - Small Business - Spring 2025
G2 Leader - Mid-Market - Spring 2025
G2 Leader Enterprise - Spring 2025

G2 Grid for Patch Management

Rated No. 1 on G2's Grid for Patch Management. To qualify, a product must:

  • Maintain a database of software, middleware, and hardware updates
  • Alert users of new updates or patch software automatically
  • Inform administrators of endpoints and users utilizing out-of-date software
G2 Grid for Patch Management - Spring 2025

key Data

G2 Score for Patch Management Software Leaders

97NinjaOne

72Average

What customers are saying

“Thanks to the intuitive NinjaOne user interface and the robust server patching, we were able to reduce our workload by 22%.”

Up next

05— 06

NinjaOne Remote makes life sweeter with its No. 1 customer ranking

Try G2's No. 1 Rated RMM Solution

05 — 06

NinjaOne Remote makes life sweeter with its No. 1 customer ranking

Customers vote NinjaOne No. 1 for Remote Support Software in Spring 2025.

key Data

G2 Score for Remote Support Software Leaders

96NinjaOne

72Average

Key Data

Remote Support Satisfaction Ratings

NinjaOne Score

Average Score

96 +5

Likelihood to Recommend

91avg

98 +7

Product Going in Right Direction

92avg

94 +2

Ease of Admin

92avg

96 +3

Ease of Doing Business with

93avg

94 +2

Ease of Setup

92avg

94 +1

Ease of Use

93avg

What customers are saying

“By deploying scripts and using NinjaOne’s remote tools, we’ve cut down how much time our technicians spend using remote access by 50%.”

Up next

06— 06

Ride the momentum and spring ahead with NinjaOne MDM

Try G2's No. 1 Rated RMM Solution

06 — 06

Ride the momentum and spring ahead with NinjaOne MDM

NinjaOne MDM helps customers enable better end-user experiences.

G2 Leader Enterprise - Spring 2025
G2 Momentum Leader - Spring 2025
G2 Best Results - Small Business - Spring 2025
G2 Leader - Mid-Market - Spring 2025
G2 Leader Enterprise - Spring 2025

G2 Momentum Grid for MDM

NinjaOne leads the pack with a 97 Momentum Grid Score in G2's Spring 2025 report.

G2 Momentum Grid for MDM

key Data

G2 Score for MDM Momentum Leaders

97NinjaOne

67Average

What customers are saying

“NinjaOne simplifies remote management for mobile devices. The ability to seamlessly control iPads with NinjaOne MDM is a game changer.”

Try G2's No. 1 Rated RMM Solution