Ratings
Acronis
Arcserve
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Acronis
Product Summary
Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.
Use Cases
- Endpoint management:
Users can monitor, manage, and secure all their endpoints regardless of their locations. - Data backup & recovery:
Acronis enables IT teams to secure and protect critical data using data backup and recovery. - IT security:
IT professionals can proactively protect and secure their IT environments with Acronis EDR.
Shortcomings
- Web interface issues:
The software’s web interface can be slow or stop suddenly, causing inconvenience. - Unclear error messages:
The software’s error messages are difficult to decipher, especially when a backup is unsuccessful. - Auto-update failure:
Auto-update on agents does not always succeed. - Support knowledge:
Some users have found that it is difficult to obtain support and troubleshooting help.
Arcserve
Product Summary
Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.
Use Cases
- Backup and recovery:
Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data. - Disaster recovery:
In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery. - Centralized management:
Users can manage backups, data and restores from a cloud-based single console.
Shortcomings
- License management issues:
Users have complained of licensing errors preventing backups from being made. - Stability issues:
Connections with the server or the agents can be lost, which leads to backup failures. - Challenging interface:
Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.
NinjaOne
Why your peers choose us over Acronis and Arcserve
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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