Ratings
Acronis
Esper
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Acronis
Riepilogo del prodotto
Acronis Cyber Protect Cloud è una soluzione di protezione informatica che garantisce la sicurezza di tutti i dati aziendali. Offre soluzioni di backup, disaster recovery, sicurezza, automazione e gestione e può integrarsi con molti altri strumenti. Acronis consente ai provider di fornire servizi affidabili grazie all’endpoint management, la sicurezza IT, il backup e il ripristino dei dati e l’EDR.
Casi d’uso
- Gestione degli endpoint:
Gli utenti possono monitorare, gestire e proteggere tutti i loro endpoint, indipendentemente dalla loro posizione. - Backup dei dati & ripristino:
Acronis permette ai team IT di proteggere e tutelare i dati critici grazie al backup e al ripristino dei dati. - Sicurezza informatica:
I professionisti IT possono proteggere e rendere sicuri i loro ambienti IT in modo proattivo con Acronis EDR.
Punti deboli
- Problemi di interfaccia web:
L’interfaccia web del software può essere lenta o arrestarsi improvvisamente, causando disagi. - Messaggi di errore poco chiari:
I messaggi di errore del software sono difficili da decifrare, soprattutto quando il backup non va a buon fine. - Errore dell’aggiornamento automatico:
L’aggiornamento automatico degli agenti non va sempre a buon fine. - Conoscenze del supporto:
Alcuni utenti hanno riscontrato difficoltà nell’ottenere assistenza e nella risoluzione dei problemi.
Esper
Product Summary
Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.
Use Cases
- Centralized device management:
Esper provides MDM capabilities from a single dashboard. - Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues. - Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.
Shortcomings
- Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down. - Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired. - Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.
NinjaOne
Why your peers choose us over Acronis and Esper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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